Zurich Analysis
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IT InterviewCharles Bush: Employee risk is ‘definitely higher up’ corporate agendas as ‘very significant’ losses start to stack up
The insurer’s head of commercial claims says that although employees are the ‘most important assets’ within an organisation, they are also ‘one of the points of greatest weakness’
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News AnalysisUpdated insurance apprenticeship standards attract strong market uptake for ‘more modern approach’
’As the industry continues to evolve, it is important that we harness the skills and perspectives of a digitally native workforce while providing lifelong learning opportunities for people at every stage of their career,’ says apprenticeships lead
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IT InterviewDavid Nichols: Zurich UK’s ‘best ideas’ driven by broker engagement
‘We don’t have the right to demand growth – we have to show up and earn respect to get it,’ says head of retail
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News AnalysisTechTalk: AI washing creates ‘massive expectation gap’ across insurance provision and liability
’The pressure to use AI is coming from competitors, boards, investors and the fear of being left behind – which is why much of the current market noise is better described as AI gloss than AI strategy,’ says technology consulting director
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News AnalysisIn Focus: How can insurers stay relevant as captives grow in the UK?
As captive arrangements become more popular in the UK, insurers, brokers and regulators are considering how these models can help corporates tackle emerging and complex risks. But as the risk retention versus transfer conversation evolves, how can insurers tap into captives to remain relevant and support underwriting?
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News AnalysisClaims performance comes into sharper focus as brokers seek placement certainty
A new survey from Insurance DataLab sheds light on how claims experience is shaping broker behaviour – and why it is becoming a critical tool in navigating an increasingly complex placement landscape
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News AnalysisThe Big Question: Insurer megamergers are adding up – what M&A opportunities are still on the table for UKGI’s largest carriers?
A surge of deals has triggered a new consolidation cycle that is redefining scale, competition and capability across the UK general insurance market. But questions remain around integration risk, broker dynamics and whether bigger will truly mean better.
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News AnalysisBriefing: Why is Zurich so keen on acquiring Beazley – and will Beazley bite?
Zurich believes the suggested deal will create a global leader in specialty insurance, but Beazley is urging its shareholders ’to take no action’ after the latest takeover proposal was submitted to the insurer
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News AnalysisUK regulation driving commercial insurance away from London, Zurich tells Lords
‘Some providers are exiting the market because the regulation is too prescriptive and difficult,’ says chief compliance officer
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IT InterviewDrazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK
Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners
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News AnalysisContinental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’
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IT InterviewJames Nicholson: What to keep an eye on in the claims sector for 2026
With the New Year in sight, Zurich’s chief claims officer predicts a significant uptick in claims from ’failing AI systems’ and ’wrong decisions’ being made regarding customer experience
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AnalysisBroker CEO Forum: Industry must make talent development ‘strategic and intentional’
’Having better, more well rounded individuals that understand all facets of the market is a real investment in the industry of the future,’ says insurer’s head of retail
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News AnalysisSector should not aim to implement AI as a ‘be-all and end-all’ solution
’The AI can recommend a course of action, but the handler has to take the final decision,’ says chief executive
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IT InterviewGeorgina Davis: Making a mark on regional growth and future leaders
After six months in role, the sector’s youngest regional head has taken her division from strength to strength – writing over 30% more new business so far this year than in all of 2024
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News AnalysisThe Big Question: What’s the next black swan event for UKGI – and is the sector ready?
From climate shocks to cyber catastrophes, insurers are expanding scenario modelling, deepening collaboration and investing in data-driven resilience to withstand the next systemic disruption. But how important is this preparation? Insurance Times puts the question to leading voices from the market.
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NewsDestination Insurance: Futureproofing talent starts with tackling retention
As the industry looks to develop the talent it attracts ‘by virtue of the transferability of those skills, it brings a different challenge to our table’, says executive director of strategy, advocacy and professional standards
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News AnalysisTomorrow’s insurance leaders will come from overlooked places
‘To look for new talent, we need to explore avenues we’ve never explored and that includes both ends of the socioeconomic spectrum,’ says chief executive
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News AnalysisIn Focus: Why so many say ‘I fell into’ insurance – and why that’s changing
‘We’re a global leader. We contribute 2% to the UK’s GDP. We employ 60,000 people and nobody’s bothered to tell anybody that this thing exists,’ says chief executive officer
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News AnalysisIn Focus: How should middle manager development into c-suite be prioritised and delivered?
With the industry’s war for talent often focused on attracting young, new talent into the marketplace, has specific training to fulfil c-suite succession vacuums by promoting middle managers fallen by the wayside? Industry professionals share their views…
