Destination Insurance: Futureproofing talent starts with tackling retention

skills

As the industry looks to develop the talent it attracts ‘by virtue of the transferability of those skills, it brings a different challenge to our table’, says executive director of strategy, advocacy and professional standards

With competition between industries fiercely competitive and insurance firms rushing to upskill and reskill talent, it is worth “recognising there are then challenges that that could potentially bring for the for the profession as well”.

This is according to Adam Harper, executive director of strategy, advocacy and professional standards at Chartered Insurance Institute (CII), who was speaking during a webinar on 21 October 2025 entitled ‘The Destination Insurance charter: Improving talent pipelines in UKGI and the London market’.

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