Allianz Analysis
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News Analysis
Sector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
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News Analysis
Insurer gender pay gap reports flag senior staff imbalance and part-time job problem
Median gender pay gaps across the UK’s largest insurers are higher than the national average – but how are these firms seeking to improve pay parity?
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News Analysis
In Focus: Are brokers at risk of losing market share as embedded insurance grows?
’If distribution is moving from analogue to digital – and the brokers aren’t moving with it – that creates a vacuum,’ says director
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News Analysis
TechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
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News Analysis
Briefing: Soaring EV sales spark new underwriting concerns over fire risks
Electrified vehicles now represent a 7.7% share of the UK’s used car market, which could impact the severity of lithium-ion battery risks insurers are grappling with
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News
Allianz to offer degree apprenticeships as it looks to attract more young talent
Learning and development lead says firm wants to ’support and nurture the next generation of talent’
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News Analysis
The Big Question: Following M&A, how do leadership changes impact company culture and staff retention?
With M&A still a prominent feature of the insurance market, firms must take people considerations into account within these processes because senior staff exits post-acquisition can have organisational ramifications
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News Analysis
Briefing: Management moves may highlight a deeper industry problem
One insurer has been heavily hiring alongside staff exits – but is this activity a microcosm of wider industry trends around talent retention?
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News Analysis
In Focus: New public-private partnership opens door to new counter fraud capabilities
’The government did talk about whether they might be able to do something about minimum levels of sentencing for convicted fraudsters,’ says chief fraud and financial crime officer
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News Analysis
TechTalk: Insurers still grappling with legacy system challenges
If legacy technology is not updated coherently across the supply chain, this could ’create inconsistent customer experiences at different points in the customer journey’, says law firm chief executive
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News Analysis
Insurers going that little extranet to tackle rising underinsurance
With insurers agreeing on the persistent risk of underinsurance, they discuss the suprising benefits of eTrading in addressing the issue
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News Analysis
The Big Question November 2024: What does UKGI hope will result from Labour’s motor insurance taskforce?
In October 2024, the newly elected Labour government established a motor insurance taskforce to ’crack down on spiralling costs’ – but what does UKGI anticipate will be the key actions arising from this body and will it have the desired impact on motor premiums?
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News Analysis
Which are the most complained about insurers?
Market intelligence firm emphasises that ‘insurers need to do better to prevent complaints from happening’ as redress payments increase
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News Analysis
Would I lie to you?
Technology is playing a greater role in insurance operations, with the use of voice analytics gaining traction in claims functions
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News Analysis
The rising prominence of moped crash for cash fraud
‘This is the physical manifestation of that type of modern fraud that anybody can become a victim of,’ says detective inspector
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News Analysis
Briefing: Insurance industry at the centre of a new era of protests – and risks
Protestors targeting the insurance sector over covering broad risk classes is not new – however, deliberate action over insuring particular clients poses a new physical threat to businesses
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IT Interview
Serge Raffard: Allianz Personal sees ‘huge opportunity’ in broker relationships
The ‘Frenchie’ leading Allianz’s personal lines business is excited by the ‘competitiveness’ of the UK market and the ability to action change quickly
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News Analysis
Insurance sector in race against time to tackle rising storm challenges
Delegates attending a recent Insurance Times and ICEYE roundtable explained that the increased frequency of storms was stretching the industry’s resources to the limit
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News Analysis
Increasing natural catastrophe losses necessitate a resilience focus
’There is no doubt that climate change increases volatility, frequency and also severity,’ says senior director of product management
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News Analysis
Tackling opportunistic fraud requires ‘a measured approach’
Experts at March’s Fraud Charter event discussed the appropriate response to the shifting profiles of those carrying out fraud