Despite describing the motives behind the new portal for whiplash claims as ‘sensible’, handl Group’s chief commercial officer says ‘the vehicle we’ve been given is a bit unfortunate’
The new Official Injury Claim (OIC) portal, due to be implemented on 31 May 2021, is “slightly past its sell by date” and “doesn’t really relate to the original purpose at all”, according to Chris Chatterton, chief commercial officer at handl Group.
This article is usually available exclusively to subscribers.
For a limited period, you can enjoy all the benefits of an online subscription free for 14 days. Sign up now to read this article in full and to enjoy unlimited access to premium online content, a digital edition of the latest issue, plus an online archive of back issues.
Also, as a registered user, you will be able to -