Covid-19 caused ‘massive change’ for insurers’ operations – Swiss Re

Simon Welton

 

The largest impact the Covid-19 pandemic has had on the insurance and reinsurance industry is “operationally as a business”, according to Simon Welton, reinsurer Swiss Re’s market head for property and casualty in the UK and Ireland.

Speaking exclusively to Insurance Times, Welton explained that the pandemic caused a predominantly face-to-face market to have to reinvent itself overnight to embrace digital communications and new modes of working in order to adhere to government instructions to work from home.

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