Analysis

TechTalk: Brain drain hits claims sector – but will AI hamper the hiring of new talent?

By 2024-07-03T07:00:00

claims brain drain

With artificial intelligence doing tasks typically assigned to entry level starters, how is this impacting career routes and talent in claims? Insurance Times explores the issue…

According to financial website Investopedia, the slang term ‘brain drain’ can ”refer to the movement of professionals between corporations or industries for better pay or opportunities”.

Insurance industry commentators – such as Claims Consortium Group chief executive Matt Brady – believe brain drain is hitting the claims sector, with technical expertise and skills leaving the market and not being replaced.

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