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Almost two years on – has Consumer Duty improved customer outcomes?
Opinion: The feedback disconnect – why managers are scared to talk to gen Z
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
Eight companies commit to Destination Insurance Charter to become inaugural signatories
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Axa XL appoints new head of energy for UK and Lloyd’s
’Our energy offering has scale and breadth, assisting all players in the future energy mix of renewable energy, decarbonised technologies and more traditional energy sources,’ says CUO
Axa increases GWP to €116bn in 2025
’These results demonstrate the earnings power of our well-diversified franchise and reinforce our confidence in Axa’s ability to generate sustainable, long‑term value,’ says chief executive
Acord urges ‘coalition of the willing’ to embrace digitalisation in spite of sluggish Blueprint Two
Broker digital leader additionally emphasises that the current administrative cost ratio in the Lloyd’s market poses an ‘existential threat’, blaming ‘analogue’ trading methods
Insurance Times confirms 2026’s five star insurers for commercial and personal lines
More than 850 UK general insurance brokers responded to Insurance Times’ survey to rate their commercial and personal lines insurer partners
‘Amber flag’ solar panel fire risk demands action from commercial insurers
‘If we don’t recognise it’s happening, we don’t get control of it – it’s going to get out of control,’ says insurance risk engineer
Eight companies commit to Destination Insurance Charter to become inaugural signatories
The first firms to sign Insurance Times’ exclusive talent charter will adhere to five commitments that have been designed to encourage the creation of diverse and futureproofed talent pipelines
Briefing: What does the Q1 2026 Middle East conflict mean for travel insurance?
A warning has been issued that acts of war are typically excluded from travel insurance and coverage depends on policy wording
TechTalk: The real AI threat to insurance jobs is doing nothing
‘You aren’t going to lose your job to AI, but you are at risk of losing your job to someone else who is using AI,’ says chief solutions officer
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
The Big Question: What will industry innovation for UKGI look like in 2026?
During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?
Nancy Bewlay: ’When I hear uninsurable, I often think the homework hasn’t been done’
After 33 years in the industry, Axa’s first group chief underwriting and pricing officer tells Insurance Times why excluding emerging risks like AI goes against insurance’s core purpose.
Tara Foley: Axa UK and Ireland strives to be the ‘go-to place for talent in the industry’
Alongside a focus on organic growth and technology, the insurer’s medium-term strategy sees it bid to become a ‘destination workplace’
Tara Foley: Consumer Duty is ‘not a one and done’ regulation
Insurer chief executive says the implementation of the new rules has ‘required significant effort and focus’
Insurance Times Advent Calendar: Jon Walker
For the 10th day of advent, Jon Walker, chief executive of Axa Commercial, highlights how the true spirit of collaboration can benefit the industry
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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