Capita Insurance Services has launched an accredited course for fraud investigators with the University of Teesside.
The course lasts for a total of four weeks over a 12-month period. Initially available to Capita staff only, it will be extended to other firms in the next few weeks.
Les Dobie, training and development manager of Capita's investigations service, said: "The course is about bringing professionalism to an area that has lacked consistency and recognisable standards in the past."
The programme, led by Professor Alan Doig of the University of Teesside, offers practical and academic training on all aspects of fraud investigation and management.
Dobie added: "The FSA's Treating Customers Fairly programme obligations are to help combat economic crime and to protect the consumer. We are equipping our staff to do that in a professional way."
' Capita has linked with the Claims People (CPG) in an arrangement that will see CPG providing volume loss adjusting services and support to Capita's corporate and complex loss business, Teceris.
Capita said as part of the development, six volume liability claims handlers will transfer from Teceris to CPG in the next few weeks.