Claims – Page 415
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IT SpotlightsIT Spotlights anti-fraud strategy: Tech tightens the net
More insurers are now using software, often through third parties, to root out fraud at the application stage
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IT InvestigatesInvestigation: Lloyd's e-messaging initiative
Not everyone’s happy with the new Lloyd’s market technology initiative, but will they put their money where their mouths are?
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IT SpotlightsIT Spotlights anti-fraud strategy: Q&A with John Beadle
RSA UK’s counter-fraud manager has grown the insurer’s fraud team to more than 200 from a handful 11 years ago. He steered the Insurance Fraud Bureau from concept to launch within two years and chaired it for four years. He balances investment in technology with gut instinct
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Online onlyIn pictures: UK Claims Excellence Awards 2011
View our photo gallery from the UK Claims Excellence Awards night
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IT SpotlightsIT Spotlights London market: Q&A with Stuart Willoughby
Markel International’s claims director believes that positive people power is crucial to the success of claims handling, which is increasingly becoming an area of industry focus
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NewsFailure to ban referral fees causes controversy
Legal Services Board claims referral fees can be managed with ‘transparency’
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IT InvestigatesIT Investigates: Fraud’s links to organised crime
Insurance Fraud Bureau claims 70% of the frauds it investigates have links to organised crime networks
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Online onlyReferral fees win stay of execution
Insurers have slammed the legal services watchdog’s decision to rule out a referral fee ban. The Legal Services Board, which regulates lawyers, announced today that it has decided not to introduce a ban on referral fees. Instead the board has decided to introduce greater transparency around the operation of, which ...
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AnalysisMore motor misery as claims spike is predicted
New data suggests motor insurers need to be extra vigilant in the coming months
