Claims – Page 537
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Online onlyCall transfer technology to ease congestion
New products allows brokers to retain customers
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Online onlyAggregator Confusion
Confused.com's clash with Norwich Union has pushed aggreagtors back into the consumer spotlight
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Online only
Amicus Legal expands ATE horizons
Essex-based insurer targets smaller legal firms with low premium policies
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News
Insurers failing on foot and mouth
Insurers are letting down the rural business community by failing to offer insurance cover for the impact of foot and mouth disease (FMD).NFU Mutual said farmers could buy cover that would pay out 25% of their herd’s value if the herd were slaughtered.But it said this was used to aid ...
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News
Fortis builds IT claims system
Fortis is in the midst of building an electronic system that can be used to immediately settle some travel insurance claims.The technology, built by the insurer’s IT team and costing approximately £600,000, received board approval last year and will be up and running by early next year, said John ...
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C-ZoneMental motivation is key
Insurers should not underestimate the power of psychology and similar specialised resources when it comes to serious injury rehabilitation claims. Ed Fletcher explains
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Online onlyClaims for luggage soaring
Anita Anandarajah looks at a survey which highlights an 85% increase in lost baggage claims
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Helphire acquires CS2 Group
Care hire company strengthens presence in motor claims market
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Online only
Arc expands into Ireland with AXA deal
First of its kind cover for personal and motor legal expenses
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THB in transport consultancy link-up
Move aims to build broker's expertise in complex casualty risks
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News
Rehab code sets time frame
A revised version of a code of practice to promote rehabilitation in the claims process has been drawn up. The rehabilitation code aims to encourage insurers and personal injury lawyers to work together to consider the needs of the claimant at an early stage. A key element of ...
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Comments/Letters
Joined-up fraud busting
Tom Flack says as the IFB publicises its recent successful investigations it now needs to raise its game, and for that it will need more resources and co-operation from other government agencies
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News
ABI and Home Office in talks on sharing fraud data
Discussions are underway between the ABI and the government on the sharing of fraud data which could see benefits cheats and tax dodgers blacklisted by insurance companies.The talks are looking at how information on fraudsters held by government agencies and other public bodies could be shared with the insurance industry. ...
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C-ZoneTechnology to the rescue
Pressures of compliance, competition and business reporting require efficient and reliable systems that can be implemented only by a technology-based solution. Debbie Baker reports




























