Claims – Page 543
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Open GI expands product panel to over 1,000
Open GI brokers now have access to 1,500 products from some 100 carriers
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SupplementsTimes Two Claims - Introduction
It is often said that claims are the shop window of insurance, where the industry fulfils its promise to deliver on what the customer has purchased. But there is a dilemma here. It is that not all claims are genuine.
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SupplementsHow far should outsourcing go?
Nathan Skinner weighs up the arguments for outsourcing claims handling
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Fraud: who’s winning?
Insurers are under pressure to maintain effective anti-fraud procedures without alienating customers. Caroline Jordan asks if the war on fraud is being won?
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Speeding on the information highway
The Motor Insurance Database has become a powerful tool for fighting crime, so brokers have a tremendous responsibility to provide accurate information fast, says John Hancock
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The modern broker must become a claims champion
Caroline Jordan says that brokers should see claims as an integral part of not only their business but as part of customer service
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Don’t be interrupted
The Buncefield disaster highlighted the importance of disaster recovery planning for businesses. Anita Anandarajah asks if lessons have been learned
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Why businesses should get in the recovery position
Many businesses have no plans to recover from a business disaster, despite it being a regulatory requirement. Andrew Holt reports on how brokers are getting involved
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JLT extends claims outsourcing with Crawford & Company
Claims outsourcing contract extended to include the creation of new roles within JLT's UK corporate offices
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Online onlyClaims involving foreign vehicles on the rise
The MIB has seen a rise in the number of claims involving foreign vehicles.
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Appeal Court throws out Names action
A bid by Names to reopen their fraud damages claim against the market has been thrown out
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Online onlyIndie trial: Lomas unaware of reserving problems until 2000
Clarkson concedes that Lomas knew little about concerns over reserving until May 2000
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Litcomp signs reinsurance deal for ATE subsidiary
12-month treaty will increase subsidiary's capacity
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Online onlyWhen the wind blows
Opinions differ on the ferocity of this year's Atlantic hurricane season
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Online onlyIndie trial: Clarkson gives third day of testimony
Defence contends whiteboards were a normal way of processing claims
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Crawford launches high net worth claims service
David Thompson appointed as head of new unit with Paul Richardson as senior operations manager
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AXA in legal expenses deal
Arc Legal Assistance to be sole manager of AXA's personal legal expense account
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Comparison website controversy "missing the point"
Insurancewide.com chief executive weighs into war of words over insurance comparison websites
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Open GI reports 8% rise in EDI business
Some 2.2 million policies were written via EDI on Open GI in one year
