Claims – Page 74
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NewsClaims Excellence Awards Finalist 2020 Q&A: Digi2L’s claims portal redefines process
Winners will be revealed at Insurance Times’s Claims Excellence Awards 2020 on 15 October and further details will be announced shortly
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NewsBrit bottom line hurt by Covid-19 claims payouts
The insurer’s combined ratio went into negative territory in the first half of the year
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IT InterviewDLG motor claims dropped by 70% during Covid-19 pandemic peak
The insurer’s head of claims says ‘we’ve just got to be ready’ for claims escalation as lockdown eases
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NewsFCA business interruption test case: Day 8 - as it happened
A test case brought by the FCA against eight insurers could have significant consequences for insurers, brokers and policyholders. We report on the latest from the High Court…
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NewsTaxi driver sentenced for bogus personal injury claim
The court held that the personal injury claim was “full of inconsistencies”
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NewsFCA business interruption test case: Day 7 - as it happened
A test case brought by the FCA against eight insurers could have significant consequences for insurers, brokers and policyholders. We report on the latest from the High Court…
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NewsMore needs to be done to restore public trust in insurance, urges CII
The industry body has proposed that insurers take a three-pronged approach to tackle falling levels of trust
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NewsLV= confirms 600 potential redundancies as part of business restructure
Chief executive Steve Treloar emphasised that the staff cut is not related to the Covid-19 pandemic
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NewsFCA business interruption test case: Day 6 - as it happened
A test case brought by the FCA against eight insurers could have significant consequences for insurers, brokers and policyholders. We report on the latest from the High Court…
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NewsUnderwriting discipline sees Sabre results hold firm amid Covid pressures
The motor insurer said it was hard to predict what will happen to premiums this year due to ongoing Covid-related uncertainty
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NewsCovid cuts average price of motor insurance premiums - ABI
The average quarterly price at its lowest since the third quarter of 2016
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NewsAnti-fraud drive sees 400 insurance policies cancelled in Wales
The initiative has been running for two years
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NewsTwitter hack exposes potential for reputational harm
The confluence of Covid-19 and advanced social engineering techniques poses a growing threat - CyberCube
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IT InterviewWhiplash reform could lead to ‘claims in other guises’ says DLG’s head of claims
Despite making the process ‘much clearer’ for whiplash-related claims, Direct Line’s managing director for claims thinks the delayed whiplash reform could impact the broader motor insurance supply chain or other variants of personal injury claims
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NewsMGAs have to add value otherwise they do not ‘have an existence’
Industry experts say MGAs need to have a trusted relationship with carriers, that they must ‘kill them with kindness’ and make themselves ‘indispensable’ in order to thrive
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NewsABI issues travel insurance travel warning for Spanish holidaymakers
The insurer trade body spoke out following a government annoucement to introduce a quarantine for those returning from Spain
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IT InterviewDLG meets ‘digital savvy’ customer demand with accelerated self-serve model in response to Covid-19
The insurer’s managing director of claims explains how the Covid-19 pandemic has changed customer behaviour and expectations, making digital communications more ‘prominent’
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NewsBlog: When there are no winners, is there still a winning strategy? – Paul Stanley 360Globalnet
In a series of blogs, Paul Stanley chief executive at insurtech 360Globalnet discusses topical insurance matters, in this instance against the backdrop of the FCA test case unfolding in the High Court over the next few days he weighs up the case so far
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News AnalysisBriefing: It’s been a bad week for insurers, but lose the FCA test case and things could get a lot worse
Not only could insurers be found liable for claims, they may also be forced to pay interest and subsequent claims for businesses that have gone under as a result of the delay in business interruption payments
