All FCA articles – Page 11
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FeaturesHow tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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FeaturesBriefing: The tortured relationship of brokers and the FCA
Latest FCA regulation around fair pricing and value is straining broker relations
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FeaturesOctober deadline for FCA GI pricing changes is ‘a rude awakening’ for brokers
The first batch of changes from the FCA’s pricing reforms are coming into effect at the end of this month, but industry commentators fear brokers won’t be ready
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NewsBackchat September 2021
Celeb spotting, pets swallowing foreign objects and the insurtech sector joining forces for a cycling race - what has the insurance industry been up to of late? You heard it here first…
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NewsFilm production delay terms ‘more specialised’ than standard BI cover
Aggregation is becoming ’one of the key disputed issues’ over claims for film production delay
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FeaturesBriefing: Admin fees are a massive issue the FCA must address
Administration fees will be in the firing line as FCA deadline on pricing reform looms
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FeaturesBriefing: FCA must ‘up the ante’ on GI pricing reform to combat ‘very slow’ industry engagement
The regulator attempts to gee up insurance businesses ahead of its first GI pricing reform deadline with scathing multi-firm review – but will publishing ‘shortcomings’ galvanise industry action?
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FeaturesInsurance sector still to demonstrate ‘meaningful change’ around diversity and inclusion
The Dive In 2021 festival will reveal a ‘big pool of talent that people don’t realise they are not tapping’
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NewsFCA concerned that insurance firms unprepared for incoming product governance rules
The regulator’s executive director for supervision says ‘it’s worrying that some firms may not be ready’ for 1 October deadline
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NewsFCA’s pricing reform ‘timeline is very aggressive’ – Axa
The insurer is ‘going helter skelter’ to meet the year-end deadline for pricing changes in the motor and home insurance markets says UK retail boss
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NewsFCA updates GI pricing rules following stakeholder feedback
Changes include reporting requirements around commission-rebating and the definition of renewal business
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NewsAviva is ‘very confident’ ahead of FCA pricing reform implementation
The insurer is ‘committed to being ready’ for the upcoming regulatory deadlines, despite the amount of work that needs to be done by the end of the year, says UKGI boss
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FeaturesBriefing: Commercial brokers ‘severely’ affected by FCA pricing reform, yet they are ‘not engaging’
Commercial lines brokers cannot afford to have their heads in the sand thinking the incoming FCA general insurance pricing reform will only impact personal lines brokers
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NewsFCA to allow rolling applications for regulatory sandbox
Insurtech UK says the rolling sandbox has always been a ’historic policy objective’ for the trade body
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News AnalysisSpoof ads rife for insurers and brokers despite Google crack down
The FCA seeks to resolve ’the root cause’ of fraudulent adverts. But the government’s Online Safety Bill needs to be broadened if it is to play an important role here
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FeaturesBriefing: Will anyone admit to price walking?
Transparency around remedying price walking practices could provide a reputational boost, but will any businesses ‘fess up and make their strategy changes public?
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NewsLoyal customers to benefit from FCA’s price walking ban
Uncertainty in the market around what will happen following the FCA’s price walking ban remains, but car insurance premiums are now the cheapest they have been since 2016
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NewsFCA launches diversity disclosure consultation for listed companies
The regulator believes ’there is a current lack of standardised and mandatory transparency about diversity’
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News AnalysisFCA’s latest business plan presents ‘quite a warning for the industry’
New chief exec Nikhil Rathi has this month published his first business plan for the regulator – Insurance Times finds out what it really means for the industry
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News‘More mea culpas for insurers’ expected after FCA fines Lloyd’s Bank General Insurance £90m
Insurance software firm believes ’insurers have been lazy in their efforts to build loyalty and improve retention rates’ and that an ’altogether new approach to customer loyalty is needed