The number of computer system failures suffered by London Market insurers has fallen significantly in the last 12 months, according to a survey by the International Underwriting Association (IUA).

The IUA said only 53% of firms interviewed have had to cope with an unexpected outage of critical business systems over the past 12 months, compared to 73% answering the same question in 2005.

Results also showed that the number of firms operating a centralised global information security policy has increased from 68% to 75%.

Paul Skinner, chairman of the IUA's digital risk working party and senior ICT underwriting specialist at Chubb Insurance, Europe, said: “The companies that are implementing such measures are seeing clear benefits with fewer interruptions to the critical systems upon which business relies so heavily.”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.