Five new regional centres in broker's new business model

Marsh has created five hubs for its corporate client practice (CCP) division under its new business model.

The centres will be located in Glasgow, Manchester, Birmingham, Maidstone, providing services to the South West, and Reading, covering the South East region.

In a bid to make its regional operation more efficient, Marsh has removed the back-office functions and will introduce a new technology platform.

Each hub will have its own divisional head (see box).

Marsh executive director, CCP, UK, John Nicholson, said that its in-house European trading platform, Eurotrade, will be rolled-out across its regional offices and be fully functional by July this year.

"Eurotrade will help service our mid-market business where full end-to-end trading can now take place. Underwriters can place a quote on the system and the client adviser can see it instantly."

Nicholson said that Marsh was not turning away business.

"Outside the Square Mile and Home Counties most clients are not concerned about the Spitzer inquiry. All they want to know is are we still doing business and the answer is yes," he said.

Nicholson said clients would benefit from improved services and the additional advantage that Kroll Services will offer risk analysis to its mid-market business.

A new practice called FinPro National will be built into the CCP division, taking the best parts of Marsh's professional lines specialist team and incorporating these skills into the wider group, Nicholson added.

Hubs and business changes

Zone leaders (previously titled regional directors)
Scotland - Mike Still

North - David Lockhart

Central - David Harvey

South West - Julie Page

South East - Peter Anscombe

National practice leaders
Finpro National - Lorraine Boyle

Claims - Marjorie Haig

Trade Credit - Tim Smith