News Analysis – Page 164
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AgendaThe Knowledge: Schemes – insurance’s cutting edge
Product innovation has taken off in recent years, with brokers becoming better at spotting new customer needs and taking advantage of market opportunities
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Online only08 July 2015 issue
Read a digital version of the 08 July 2015 edition of Insurance Times. Cover story: Megamergers are set to rock the market. Inside: Who is the top paid broker boss?; Why the new Insurance Act is not all gloom; Fixing Quindell; Big companies are getting lawyers to check policy wordings; ...
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ArchiveAnalysis: Connected cars pose new challenges for insurers
Carmakers use data bonanza to move into motor insurance
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FeaturesAnalysis: Insurance Act 2015 puts onus on brokers, say Broker 50
Brokers have mixed feelings aired about new legislation, but the Broker 50 meeting hears there are positives in the new law and they should take advantage of opportunities
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NewsThe Knowledge: The Buy – Schemes offer a means to boost loyalty
Schemes can improve customer retention in a market where churn rates are second only to those of supermarkets
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ArchiveAnalysis: Apprenticeships take off across Europe
AXA latest to pledge opportunities for insurance trainees
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ArchiveAnalysis: Insurance fraudsters diversify into new scams
Gangs move on to new frauds as authorities clamp down on crash for cash
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ArchiveAnalysis: New Insurance Act has brokers worried
Brokers fear being squeezed between insurers and clients
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Online onlyThe Knowledge: Claims excellence – The People
Find out what four industry players have to say about claims
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AgendaInterview: Mark Evans on how Direct Line plans to redefine ‘insurer’
After creating the direct market in the 1980s, Direct Line Group believes it is time for another revolution – with the insurer as a solver of customer problems.
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AgendaAnalysis: Allianz plans loyalty programme for mid-tier brokers
Allianz UK wants to get closer to independent regionals as it seeks to become £3bn insurer
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Online onlyAnalysis: Gable feels pressure over reserves
Unrated insurer’s reserve strengthening caused £5.4m loss, triggering investor concern. But chief executive says reserves are strong and that reserving gap will close by year-end
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Online onlyBriefing: The Alton Towers lawyer and the £23m Allianz payout
Alton Towers lawyer representing crash victims has a history of securing large payouts from insurers
