News Analysis – Page 168
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NewsAnalysis: Reserve releases still key to insurer profits
Motor insurers are still relying on reserve releases and ancillary income to boost performance
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AgendaAnalysis: Aviva takes gold for 2014 performance
Aviva jumps three places to first place, trumping last year’s winner Admiral, while Ageas brings up the rear with a combined operating ratio just below 100%
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NewsAnalysis: Watch out, disruptors are coming
New businesses threaten to completely change the general insurance landscape. Brokers and insurers need to ‘Think Different’ if they are to keep their customers
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The KnowledgeThe Knowledge: Sector outlook – commercial lines
Growth in the UK economy is bringing renewed confidence to commercial brokers as clients need more insurance and price is less of a deciding factor. But as competition heats up, brokers must show they can add value
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Online onlyAnalysis: Insurance salaries set for take-off
Demand for insurance staff is rocketing as the economy improves and pay packets are expected to follow suit – for the right employees
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NewsBriefing: Why Marsh, Gallagher, Towergate and Brightside are the names to watch in 2015
Acquisitions, people troubles and financial performance are the issues to watch for these brokers
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AgendaThe Knowledge: Reputation Risk – The people
Insurance industry experts give their view of reputational risk
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AgendaThe Knowledge: Reputation risk – beware the power of Facebook and Twitter
More than one-third of brokers in this month’s survey believe social media has pushed reputation risk up clients’ agendas, with nearly half investing in insurance cover to mitigate the risk
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AgendaAnalysis: Insurers have yet to exploit sea of data
The insurer that can exploit the mass of available data to improve customer experience may become a giant, but the industry could yet face threat from ‘internet masters of analytics’ such as Amazon or Google
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Online onlyAnalysis: Five things we learned from the 2014 results
Insurance Times looks at the trends highlighted by the financial performance of the biggest UK general insurance players
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Online onlyThe Knowledge: Can a reputation be insured?
While insurers are becoming more innovative at covering reputational damage, the key problem remains defining reputational harm and just what customers need to be covered for
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The KnowledgeThe Knowledge - Expert View: Use it well, or lose it – managing and maintaining your business reputation
Jason Eatock, head of SME, Zurich Insurance, says that while SMEs are more aware than ever about the need to protect reputation, they need help from brokers to take the right steps
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NewsThe Knowledge: Reputation risk – Putting reputation on the line
Recent incidents involving football fans, HSBC bank and supermarkets have highlighted the damage that companies risk if things go wrong
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Online onlyAnalysis: Who is top of the motor growth table?
It was the second year in a row for 2014’s fastest-growing motor brand. But the surge in market growth of direct insurers is a headache for brokers
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The KnowledgeThe Knowledge: Reputation risk
In a connected world where reputation can hang on the the click of a mouse, brokers have a vital role to play in advising businesses on crisis response and offering risk transfer solutions
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Online onlyVIDEO: The Knowledge Live - SME
The first Knowledge Live of 2015, held in London, looked at the SME market. Watch a video from the event here
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AgendaAnalysis: Brokers face storm over pensions advice
Towergate has set aside up to £85m to compensate for advice and Oval has taken steps to offset liability. How many other brokers could face paying redress over ETV?
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AgendaAnalysis: London Market begins fightback to stay top
Between 2012 and 2014 London captured just 0.5% of insurance growth in emerging markets. Now the London Market Group is leading the response to keep the City’s in its world-leading position
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NewsAnalysis: We’re coming to get you, insurers tell fraudsters
Insurance companies are more willing to prosecute would-be fraudsters for contempt of court, while the judiciary is passing stricter sentences in fraud cases
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AgendaAnalysis: The verdict on RSA's Stephen Hester one year into his reign
A year after taking over the hot seat, Hester has brought RSA back into the black. But the insurer remains a “work in progress”, analysts say
