News Analysis – Page 168
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AgendaSelf-drive vehicles offer opportunities, says new Lloyd's Hong Kong chief
EXCLUSIVE: Dylan Bryant explains how insurers can take advantage of these emerging risks
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NewsBriefing: Hodges reveals battleplan to turn around Towergate. Can he do it?
Towergate chief executive describes 2013 is a year of transition as losses worsen. So why does he think next year will be better?
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Online onlyBriefing: Insurers get tough in the hunt for profit
RSA has reduced broker commissions, while QBE is cutting relationships. Who will be next?
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AgendaMike Bruce: the brains behind Bluefin
The AXA-owned broker’s chief executive talks about his three pillars of strategy, the company’s open culture, and how he needed all his number skills when it came to integrating Bluefin’s myriad of acquisitions
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AgendaInsuring the 2014 World Cup: the Munich Re view
Munich Re underwriting manager Andrew Duxbury examines cancellation insurance – one of the main insurance requirements surrounding the world’s largest sporting events.
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FeaturesMarsh’s Mark Weil: Always putting the customer first
Whether it’s acquisitions, building databases to enable better risk analysis, or contingent commissions, Marsh’s UK and Ireland chief executive Mark Weil always bears one question in mind: “What’s in it for the customer?”
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NewsBriefing: Brokers, MGAs and networks should watch out as RSA and QBE get tough
Difficult conditions are prompting insurers to take stock of their distribution relationships
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Online onlyFraud rings dominate fraudulent motor claims - Keoghs
Organised fraud rings now account for more than a third of all claims investigated by the law firm
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NewsBriefing: Gotham City's jokers leave Quindell bruised
Quindell can learn some lessons from yesterday’s attack by ‘research’ outfit Gotham City
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AgendaPsychological claims increasing – ABI
Claimant solicitors have found a way of recovering losses from the referral fee ban last year
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FeaturesAXA, Aviva and Towergate: where will RSA look for its UK boss?
The RSA UK job is up for grabs. Will RSA boss Hester go for a seasoned trader or somebody the UK institutions will like?
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Online onlyThe Knowledge – Claims: Improving customer service
Provide great service, make customers feel valued, and win a lifetime of loyalty. Insurance Times looks at claims and how they can be handled better
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Online onlyBriefing: Brokers love MGAs – but do insurers?
More and more large brokers are setting up their own managing general agencies. But insurers can suddenly find themselves competing with brokers, and there is a risk of conflict of interest with customers
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NewsDoes Towergate's move to a call centre risk losing SME to local brokers?
Broker says SMEs prefer efficient call centres - but not everyone agrees
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Online onlyWill foreign insurers flock to China under new M&A regime?
As China’s regulators relax M&A rules, could this open the previously restricted $288bn market?
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NewsProfit AND growth - can Allianz do both?
Industry sources question how insurer can take business from rivals in a soft market
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Online onlyLaspo one-year-on: Have insurers gone too far with rate cuts?
Insurance Times analyses the movements in claims and premiums before and after the motor legal reforms came into force, and looks at whether insurers got their pricing strategies right
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AgendaBitcoin: a risky investment
While the popularity of secretive virtual currency Bitcoin continues to soar, questions remain over its market volatility, and the risks associated with its use
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Online onlyBriefing: Why does NIG need to keep cutting costs?
Insurer is planning to offshore 30 jobs to improve efficiency as sub-100% COR target looms
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NewsAdrian Colosso: 'Howden is the last big English broker'
New Howden chief executive Adrian Colosso talks to Insurance Times about his return to the top in the industry and his plans for the broker
