’This acquisition significantly increases our market share,’ says chief executive
Loss adjusting and claims management firm QuestGates has acquired Brownsword Group to enhance its offering in the UK.
Established in 1994, Brownsword provides a range of specialist services to insurers, including surveillance, motor fraud and theft investigations.
As part of the deal, Brownsword will continue to operate under its existing brand and have access to QuestGates’ resources.
QuestGates said the acquisition would also expand its ability to offer full service claims-related propositions to clients across the UK and Ireland.
Chris Hall, chief executive at QuestGates, said: “We are delighted to welcome everyone at Brownsword to the QuestGates family.
“Its niche, specialist expertise complements our existing third party services and strengthens our capabilities in the insurance sector.”
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The acquisition is QuestGates’ first of 2025 and follows a range of purchases made by the firm in 2024.
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This includes Claims Management and Adjusting and QCH Legal, which has rebranded to QGLaw.
After acquiring Brownsword, Hall said: “This acquisition significantly increases QuestGates’ market share in the third party investigations space and continues to cement our position as the go-to claims solutions group in the UK and Ireland.”
His career began in 2019, when he joined a local north London newspaper after graduating from the University of Sheffield with a first-class honours degree in journalism.
He took up the position of deputy news editor at Insurance Times in March 2023, before being promoted to his current role in May 2024.View full Profile
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