The insurer’s GI claims director explained that collaboration has trumped the traditional adversity that typically reigns within the personal injury sector
The Covid-19 pandemic has led to the “laying down of arms” within the personal injury sector, with adversity being replaced by collaboration, said Martin Milliner, general insurance claims director at insurer LV=.
Speaking as part of a panel discussion on the first day of the ABI’s virtual motor conference on 4 November, Milliner noted that he had seen “a really good set of behaviours across personal injury” where there has been “a laying down of arms”.
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