Claims Analysis
Post-Grenfell surveyor PI challenges – opportunity or risk for insurance?
In the aftermath of the Grenfell Tower fire, the EWS1 form was created to address fire safety issues, however a lack of professional indemnity insurance for the surveyors that sign off this form has thrown another spanner in the works. Could finding a solution be a key opportunity for brokers ...
Briefing: Pandemic evolution creates unanswered questions following Supreme Court ruling
Plus, the professional indemnity claim threat over brokers is ‘a big risk’
Industry experts raise insurance implications after first woman convicted of e-scooter drink driving
A 20-year-old woman in Newport, Isle of Wight was found to be nearly three times over the legal limit of alcohol while driving an e-scooter, industry experts debate the insurance implications
Brokers ‘inundated’ following Supreme Court BI appeals ruling
Brokerbility’s executive chairman says ‘time is of the essence’ as brokers scramble to ‘calm nerves of both staff and clients’
‘We’re not interested in profit – we’re interested in building an asset’ says McCarron Coates
The Leeds-based commercial broker tells Insurance Times about its ‘old-fashioned’ approach to broking and why service quality is paramount
Supreme Court BI ruling acts as ‘rude awakening’ for insurers
The ruling following the test case appeal at the Supreme Court will see insurers pay claims to businesses, as well as review policy wordings - but how have insurers reacted to the decision?
Businesses set to shun D&O cover due to sky-high premiums
As the coronavirus pandemic puts directors’ and officers’ premiums into overdrive, Insurance Times takes a look at potential claims risks and trends in this section of the market
Supreme Court decision is a ‘financial vaccine’ for struggling businesses
However, insurance premiums are likely to increase as ‘insurers seek to recoup some of their losses’
Customer engagement set to be boosted by greater use of digital and AI, says Ageas claims director
With the Covid-19 pandemic accelerating both customer and staff comfort in using digital communications and processes, insurer and customer engagement is expected to go up a notch in 2021, predicts UK claims boss
Insurers must ‘adjust reserves accordingly’ as PI ruling will ‘significantly add’ to claims costs
The Swift v Carpenter ruling set the bar for accommodation costs in personal injury cases involving a long life expectancy and low interest rates, but what is the financial domino effect on insurers? Insurance Times takes a closer look
Changing agricultural trends set to influence farmers’ insurance needs – McLarens
Opinion: Preparing for the next wave of claims
Conveyancing firm’s demise highlights solicitors’ PI cover crisis
Building back better with simpler insurance products
Brokers demand ‘much better service’ from insurers amid tightened lockdown regime
Briefing: The LiP portal a year on – still no nearer to being launched?
Covid-19 pandemic exacerbates opioid crisis as claims surge again
Opinion: A year to forget for many, while opportunity knocks for others
Rideshur harnesses the power of real-time data for competitive commercial fleet cover
Rise in cryptojacking could potentially hit insurers’ bottom lines – Guidewire’s Matt Honea
Briefing: An industry perspective – stop hiding behind the numbers
Revealed: Insurance Times Awards 2020 – winners and reaction
FCA ‘still worried about’ poor behaviour by claims management companies
Blueprint Two is Lloyd’s ‘rubber hits the road moment’ – John Neal
Briefing: Is there such a thing as a non-vulnerable customer nowadays?
Claims News
FloodFlash pays Storm Christoph catastrophe claim in 9 hours 44 minutes
It means that policyholders can be paid their claim on the same day
Insurance Times’s Claims Excellence Awards 2021 is open for entries
With 14 awards open for entry, don’t miss out on the opportunity to showcase your achievements as we return in 2021 with the Claims Excellence Awards
Broker clients ‘more responsive’ to broadening cover due to BI backlash – McCarron Coates
Commercial clients want wide coverage without the price tag, while insurers are trying to recoup returns, says broker director
Insurers less exposed to BI risks in latest lockdown due to new exclusions
Ratings agency director says there is no ‘appetite for providing cover as part of general property business interruption’
