Claims Analysis


Cyber Insurance: The anatomy of a claim

The first in a series of case studies taking a look at the complex world of cyber claims with CFC Underwriting’s James Burns


'Expect a major shift in fraud post-reforms,' former IFB boss warns

Jason Potter also predicts a “significant spike” in traditional fraud ahead of the implementation date next year


REVEALED: Insurers with the best and worst claims acceptance rates

FCA data reveals the frequency, acceptance, and average pay-out for home insurance claims

Paul Stanley high res

Paul Stanley: the insurtech boss promising to improve insurers' bottom line by a fifth

Stanley wants his firm 360Globalnet to double in size within a year

IFB updates technology

Automation promises better fraud claim detection, but do we still need humans?

Can an algorithm make spotting fraudulent claims easier, and by doing so does it complement or eradicate the human element?


Subsidence claims surge pushing home insurance premiums, but is there more to it?

Last summer saw more than 10,000 households make subsidence claims


December 2018 Big Question: What is coming in 2019?

The biggest names in the industry give their predictions for what lies ahead in the next 12 months


FCA report details the third party outsourcing failings behind Liberty fine

The FCA report into why Liberty was slapped with a £5.3m fine today details how over 14,000 customers were unfairly treated

Danish flag

Unrated Gefion growth booms 60% but motor claims rise

Danish insurer enjoys major growth due to UK and stresses strong reinsurance means it has a solid risk structure


October big question: Is the industry collaborating enough to combat fraud?

Collaboration is the key to tackling fraud - from keeping track of and tackling emerging fraud trends, to reminding consumers of the long-lasting and serious consequences.

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Claims News


Exclusive: IFED confirms 'scale back' as it comes to terms with referral demand

Acting DCI Craig Mullish says IFED has been operating “beyond optimal capacity”


IFED 'struggling with volume of referrals' - sources

According to sources, insurers are having to find new avenues for prosecution as a result

ERS reserving

Admiral chief exec calls out “unfair” IPT for younger drivers

Insurance premiums for males were higher, with the average policy costing £2,294 for a 17-20-year-old in 2018, compared to £1660 for females

Claims winners

The Claims Awards entries are now open!

Get your entries in now before the deadline on 13 March!

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