Claims Analysis


What lessons are to be learnt for extreme weather claims following Whaley Bridge?

As the insurance industry braces for a surge of claims following the partial collapse of Whaley Bridge dam last week, what can it learn to better prepare for extreme weather events?


Irish leisure market’s insurance crisis with jobs threatened. Is UK next?

Brokers give their views on the challenges faced by the UK leisure insurance sector and how they compare to those in Ireland


Briefing: The LiP portal was never designed to help fight fraud

As frustrations grow over delays to the LiP portal, Insurance Times analyses progress so far

London skyline Getty

CLS: the £350m MGA looking to ‘grow by 40% in two years’ through broker partnerships

The Munich Re-backed MGA looks to grow its broker book to grow the business “by 40% in the next two years.”


Copart outlines potential post-Brexit salvage opportunities

Copart’s UK MD says a global client base is essential for sustainability and opportunity beyond 31 October, and how it can benefit its insurer and broker partners

reinsurance price hikes

What effect will the Ogden Discount Rate increase have on premiums?

Will the Ogden Rate have a positive or negative effect on premiums, the industry debates both possibilities


Five AI insurtechs with a BIG future

Diccon Jefferies, from award-winning innovation agency Tällt Ventures, picks the insurtechs to watch in underwriting, pricing, claims and customer service

New Biba app

How the internet of things is changing the future of insurance

Vodafone head of business development (IoT) Phil Skipper says the future of insurance lies very much in the connected nature of the modern world


Brokers reveal biggest challenges to selling cyber cover

With the risk of cyber crime ever increasing and evolving, the threat to UK businesses remains high but cyber insurance uptake is still comparatively low compared to the US, Insurance Times looks at the challenges brokers face selling the product and how to overcome the problem


Fraud Charter: ‘Help us stamp out bad CMCs’ – FCA’s plea to the industry

Frustrations peaked at the Insurance Times Fraud Charter last month over lack of communication from the Motor Insurers’ Bureau over the Litigants in Person portal, while the FCA updated the room about claims management company regulation

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Claims News


RAC partners with car insurance broker

It hopes the partnership will encourage more policyholders to take out breakdown cover and ease claims

Aviva data theft

Rising household thefts warning to insurers

Cover provider reports that household theft has overtaken escape of water in terms of volume of claims

paperwork file folder ECF work

Legal firm latest to automate claims handling

The move is aimed at reducing the potential for human error


Woman pays out £10,000 for fundamentally dishonest Ageas claim

She had claimed in excess of £40,000 for various injuries, but was undone when the Weightmans intelligence team uncovered images of her mountain hiking on social media

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