Personal Lines related articles
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IT InterviewHildur Smaradottir and Karsten Ries: How a Nordic IoT partnership has scaled proactive insurance
Insurance Times talks with Ohma chief executive Hildur Smaradottir and Onics chief executive Karsten Ries, to discuss how a Nordic insurance partnership has capitalised on the technology behind the Internet of Things and what the UK might stand to learn from their successes
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NewsInsurance Times confirms 2026’s five star insurers for commercial and personal lines
More than 850 UK general insurance brokers responded to Insurance Times’ survey to rate their commercial and personal lines insurer partners
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NewsABI sets out trust-led strategy for next three years
‘Our strategy is built around helping people feel more secure,’ says director
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NewsFCA imposes growth cap on Markerstudy following governance concerns
‘A cap has been agreed with the FCA that both parties consider appropriate and consistent with our strategy and customer-focused growth ambitions,’ says Markerstudy spokesperson
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NewsAviva launches HNW business in Lloyd’s market
‘We are very excited about this expansion of the Aviva Private Clients business and look forward to trading with brokers in Lloyd’s over the coming months,’ says head
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News AnalysisTracking what 180,000 real consumers spend on general insurance
Insurance Times analyses the current and credit account spending of 180,000 real UKGI customers over the last 12 months, to gain a rare insight into the building blocks of the personal lines market
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NewsAviva makes suite of changes to mid-market motor and property products
Aviva has announced a raft of changes to its mid-market property and motor products, aimed at reducing underinsurance and strengthening core protections
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News AnalysisAre pet insurance claims keeping pace with customer expectations?
A disconnect between technical compliance and customer experience carries reputational risk for the sector – but is currently not being addressed
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NewsThe biggest people moves this week
Insurance Times rounds up the most significant appointments, departures and leadership changes from 19 to 23 January 2026
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News AnalysisBriefing: What an unexpected pet insurance claim can reveal about Consumer Duty in practice
Is UKGI too focused on being a stickler for Consumer Duty rules, without properly considering the ethos and spirit of this outcomes centred regulation? Claims processes could be the rub here…
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NewsPrestige Underwriting promotes for new head of home, product and governance
’Her expertise and proactive leadership will drive the team forward,’ says managing director
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NewsUK insurers to be profitable in 2026 amid ‘steady but subdued’ global growth – Moody’s Ratings
The latest P&C Global Outlook report from Moody’s Ratings highlights key areas that will make or break UK insurer profitability amid overall ‘steady but subdued’ global economic growth
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NewsBiba Manifesto 2026: Biba urges ‘sensible politics’ as homes keep being built in flood-prone areas
’Everybody is behind more homes being built in the UK, but it’s being sensible [about] how you build those, if you build them in areas of risk of flood,’ says deputy head
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NewsBiba Manifesto 2026: Biba to back contents cover pilot for vulnerable social renters
’We’ve been working with our members and there are products and schemes available, but there have been barriers that have stopped these schemes being taken up,’ says deputy head of communications
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NewsRepeat offender imprisoned for false travel insurance claim
‘These measures are intentionally robust and are a powerful deterrent to others who might consider defrauding insurers and their customers,’ says manager
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NewsEE launches new gadget cover backed by Chubb
‘We understand that our customers’ lives are powered by a whole ecosystem of technology, which is why Multi Tech Cover will be so beneficial,’ says director
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NewsConsumers increasingly relying on premium finance – Premium Credit
‘Customers are increasingly turning to finance from their insurer or premium finance provider to ensure they can efficiently manage the costs of insurance policies,’ says chief sales officer
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NewsFrozen pipe warning after £560,000 damage claim at four-bed house
‘By following some of these simple steps, policyholders can potentially save a significant amount of disruption,’ says managing director
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NewsHome insurers set for profit in 2025, although losses expected in 2026
’Premiums are expected to fall in 2026, also leading to a consequent fall in underwriting profitability,’ says partner
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News AnalysisBriefing: Unwrapping the FCA’s super complaint response
There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?
