Personall Lines – Page 154
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NewsMoneyextra adds call centre support to aggregator site
Website’s managing director expects double-edged service to convert 25% of visitors into buyers
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Agenda
A click away from failure
A bloody advertising battle is hitting the profitability of aggregators
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Online onlyPolice seizing more uninsured vehicles
Latest figures from ACPO and MIB show massive hike
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Special ReportsTheir lives in your hands
Small businesses rely on insurers and brokers to protect them when times are tough, says John Wright of the Federation of Small Businesses. This is how
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In BusinessHow to regain their trust
The credit crunch has severely dented the public’s faith in financial services companies. Georg Wuebker offers eight suggestions to help repair the damage
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ClaimsTo catch a thief
What’s better at uncovering lies: a program that analyses tremors in a customer’s voice or a seasoned investigator? Katie Puckett explores the possibilities
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NewsTwo fraudsters jailed after £3m crash-for-cash plot
Pair linked to more than 300 suspicious accidents
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Online only
Demand for protection insurance rises in recession
Helpucover highlights its rise in sales
