Story of the Day – Page 4
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IT InterviewRob Organ: Jensten’s chief executive on ‘what’s next’ for growing broker
’Having rapidly grown and developed Jensten, we’re now moving on with a really solid foundation to be able to springboard ahead,’ says group chief executive
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News AnalysisWhy the insurance industry must do more to retain female talent
’It became clear that there were networks of men who supported each other and it was potentially harder for me to break through because I wasn’t part of their tribe,’ says chief executive
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News AnalysisNavigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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News AnalysisIn Focus: Why are schemes brokers such attractive acquisition targets?
’A lot of schemes brokers have the ability to organically grow, probably beyond where normal market growth rates are,’ says managing director for schemes and affinities
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News AnalysisTechTalk: Is the cyber insurance world prepared for quantum computing?
’This is an incredibly complex area and the industry is going to have to spend a lot of time and energy to properly understand the risk factor that quantum may pose to business operations and security – and thus the impact on cyber insurance,’ says global head of cyber
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IT InterviewCarolyn Callan: ‘Walking the talk’ with ‘integrity’ at Brown and Brown
Intermediary’s UK retail chief executive explains why she is ‘loving life’ after the ‘best 12 months of my career’
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News AnalysisOmbudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
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News AnalysisOgden rate change causes overcompensation concerns for insurers
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
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News AnalysisThe Big Question: Following M&A, how do leadership changes impact company culture and staff retention?
With M&A still a prominent feature of the insurance market, firms must take people considerations into account within these processes because senior staff exits post-acquisition can have organisational ramifications
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News AnalysisIn Focus: What role do broker schemes play in supporting affinity and membership groups?
Membership groups often have very specific insurance needs that brokers seek to address through scheme propositions – but how is this approach beneficial for brokers?
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News AnalysisBroker schemes data reveals lines with ‘consistent growth in earning value’
The commission brokers earned from commercial combined lines increased 33% year-on-year, equivalent to an uplift of £1.24m
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NewsBrown and Brown’s M&A strategy is ‘alive and kicking’ despite integration focus for 2025
UK retail chief executive confirms that broker is set ‘to focus on a smaller number of larger deals’ this year as it develops ‘really healthy pipeline’
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NewsIs the industry missing a chance to use social media as a talent attraction tool?
‘Social media’ is ‘critical’ for attracting younger talent from low socioeconomic backgrounds, says performance and leadership manager
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IT InterviewDarren Galloway: Broker service key for newly launched MGA
’We’re trying to bring together traditional underwriting, traditional service [and] access to highly experienced and knowledgeable underwriters, but with a modern spin,’ says managing director
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NewsMarkel aims at better service by balancing hybrid working with broker demands
’Brokers have faced challenges with insurer responsiveness since the pandemic, but Markel is committed to getting this right,’ says divisional director
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News AnalysisJames Kruger: Industry must develop a sense of adventure as client demands increase
Capgemini’s UK head of insurance divulges his firm’s top insurance trends for 2025
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News AnalysisTackling ‘lack of understanding’ about insurance is vital in war for talent
Panellists and attendees at Insurance Times’ Broker CEO Forum 2024 discussed the need for ‘reimagined and redreamed initiatives’
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IT InterviewLuisa Barile: ManyPets targeting growth in lucrative UK market
’We have a very clear plan on growing the UK and [are] now focusing on capturing that growth,’ says group chief executive
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NewsSocial media fast becoming linchpin for ghost broking – Kennedys
’The intersection of influencer culture and online fraud presents a growing challenge for consumer protection,’ says partner and head of fraud
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News AnalysisSRG seeks to tackle industry’s ‘very rich vein of nepotism’ through charity partnership
Deputy chief executive identifies promotion and career progression that avoids ‘tokenism’ as the metric of success for the scheme
