Voted by The judging panel Sponsored by ACE europe.

Mark Shaw - Hiscox Insurance Group

Mark Shaw is delighted to be highly commended in the Young Achiever of the Year category.

Mark was nominated by Hiscox because of his enormous contribution to the business - through his high level of technical expertise, creativity, customer dedication, self-development and professionalism.

Mark has progressed quickly at Hiscox, and now looks after the Solicitors' Professional Indemnity portfolio, which focuses on the SME market and earns in excess of £15m in premium each year.

Mark is admired by his colleagues for his heavy involvement in the industry -working with brokers, representing Hiscox in the media on this issue and speaking to new and existing clients about insurance-related issues.

Established in 1901, Hiscox is one of Europe's leading specialist insurers.

It offers a wide range of specialist insurance for professionals and business customers, as well as high net-worth individuals.

Victoria Cuggy - Cox Insurance

Cox Insurance's assistant company secretary Victoria Cuggy was absolutely delighted to hear that she had been highly commended for the Young Achiever of the Year award.

"I am delighted to be commended by Insurance Times and the industry for my achievements at Cox. It has been an exciting challenge for me over the last two years and it is rewarding to be recognised for all that hard work. I would also like to thank the team around me at the company, we are all working to ensure that our customers receive the highest quality service and it is inspiring to be part of such a driven organisation."

Andrew Fisher, Group Chief Executive, Cox Insurance Holdings Plc, is also pleased for Victoria: "We are very proud of Victoria's commendation and would like to take this opportunity to thank her for all her hard work over the last two years.

Cox Insurance Holdings Plc is a leading company in the UK retail insurance market. The Group combines the UK's largest insurance underwriter at Lloyd's with a growing broking business.

Nikki Kitchen - Crawford & Company

Nikki Kitchen has made a firm impression on colleagues at Crawford & Company in her role as bid management and process manager.

"Nikki has impressed both the executive board at Crawford and our clients with her dedicated, intuitive and most importantly, service oriented approach to developing and improving relationships both internally and externally," said Benedict Burke, managing director of UK operations.

Nikki was recruited to the role in 2003. After a three-month "tour of duty" within sales and marketing, she reported her findings to the executive board. Her proposals were accepted and she was empowered to implement them.

"Crawford & Company was not on the AXA personal lines panel prior to our 2003 review. We were impressed with the insight shown of AXA's ethos. Crawford comprehended our needs clearly and articulated them very well. Nikki Kitchen project managed their response and she got it right," said Julian Strutt, AXA claims supply chain strategy manager.

Nikki has made a significant contribution to improving Crawford & Company's business. In the last 12 months, the company has seen a £5.1m revenue increase.

JLT Corporate Risks chief executive Dominic Burke said: "In 2003 we decided to outsource some claims handling. We looked at a number of options but decided to appoint Crawford. We asked them some tough questions and then did our due diligence. It was clear they had done their research and were well prepared. We were particularly impressed with Nikki Kitchen. She was pivotal to their team. We liked her."