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Rodent-related motor claims scurry up by over a quarter
’Many people are aware of the damage that rodents can cause to properties, but may not realise they also like to explore our cars,’ says motor claims manager
WATCH: Aviva’s Michelle Taylor announces Insurance Broker of the Year finalists
The finalists for the 2025 Insurance Times Awards Insurance Broker of the Year category are here!
High Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 20 October to 24 October 2025
Aviva reopens supported internship applications for young people with autism
’The achievements of our interns so far are testament to their hard work and commitment and it’s fantastic to see that many have chosen to continue their careers at Aviva,’ says chief executive of personal lines
Aviva warns of nearly 20% spike in malicious damage claims ahead of Halloween
’While some of us look forward to the festivities that come with the darker months – such as Halloween – our data shows that malicious damage and theft tends to increase during this time,’ says senior underwriting manager
Aviva halves time taken for underwriters to obtain their licences
‘It’s hugely improved, so now we can be more responsive and deal with our customer queries better which is really important to us,’ says head of customer, assurance and capability
Top 50 Insurers: Aviva consolidates top spot thanks to DLG amalgamation
The results are in for 2025 – which insurers are leading the pack in UK general insurance and what trends are underpinning profitable growth?
Opinion: Is nepotism inherently bad or an underutilised talent attraction tool?
Nepotism can provide a ‘base level understanding of the opportunities’ within insurance, with career conversations at home potentially attracting a cohort of the next generation of talent to the Square Mile
As sharks circle, who gets swallowed in insurance consolidation?
‘If you’re an insurer without scale and not a specialist, that middle ground is a difficult place to inhabit. I suspect some of those insurers will get squeezed in a soft market,’ says chief broking officer
Tariff-linked supply chain disruptions ‘worse than Covid’, complicating business interruption
’The problems that these businesses are now having to solve are ones of financial and economic assessment that interfere with the supply and demand curve, rather than ones of physical production and distribution capacity,’ says head
Briefing: As Aviva completes DLG takeover, is more personal lines market consolidation on the cards?
Three UK insurers earn spot on prestigious best workplaces list
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Gender pay gaps at UK insurers revealed – the best and worst performers
Michelle Taylor: New role provides opportunity to ‘draw the dots’ and fill Aviva’s distribution strategy gaps
Expanding the insurer’s exclusive regional broker proposition and tackling the relationship ripple effect of broker consolidation are both key focus areas for the broker distribution director
Jason Storah: Aviva ‘ruthlessly consistent’ and ‘ruthlessly boring’ in delivering service promises
UK general insurance chief executive defined the insurer’s 2024 growth journey as ‘appropriate, consistent and disciplined’
Rebecca Gambrell: Aviva seeks to ‘raise the bar’ on eTrading service following 2024’s five star success
As Insurance Times’ 2025 eTrading survey is currently being completed by UKGI brokers, Aviva’s SME and delegated authorities managing director says the insurer ‘constantly [feels] pressure to improve and make sure that we’re not standing still’ around digital trading
Insurance Times Advent Calendar: Jason Storah
For the 24th and last day of advent, Jason Storah, chief executive for general insurance at Aviva UK and Ireland, lists his Christmas wish list for the industry
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a Gannett company
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