Claims Technology – Page 112
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NewsBriefing: How can brokers thrive with customers going direct?
The closure of branches at Swinton and Hughes Insurance has once again raised questions about the future of the high street broker. The digital age is challenging for high street brokers selling general personal lines, but even commercial lines community brokers face the threat of customers ...
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AgendaAnalysis: Is there a future for the High Street broker in the digital age?
It was a proud day for Hughes Insurance. One-man band Leslie Hughes started selling car insurance over the phone in 1977 and grew the company into Northern Ireland’s largest independent broker by the time it was acquired in 2014 by Liberty Mutual. Chief executive Gareth Brady ...
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NewsInnovation blog: Carriers and buyers should work together to keep insurance relevant
Airmic chief executive John Hurrell looks at corporates’ changing insurance needs
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NewsWunelli’s Penny Searles launches telematics and insurance service
Penny Searles, co-founder and former managing director of telematics firm Wunelli, has launched a connected car service for used cars, which includes an insurance offering. Searles left Wunelli in May 2015. The new service, Smartdriverclub, is telematics based. Members are sent a device called the Smartplug ...
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AgendaYour best defence against cyber crime? Your people
People are often the most overlooked and underestimated weakness in a company’s cyber security. NIG’s Justin Clarke and Graeme McGowan of BeCyberSure and Optimal Risk Management explore the risks.
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NewsLloyd’s insurers told to provide figures on exposure to cyber claims
Lloyd’s central management division wants to assess whether syndicates can meet cyber claims
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AgendaAnalysis: How technology is taking the pain out of claims
FCA review found SMEs felt the claims process was complex and confusing Now, drones, smartphone apps and even 3D printers are helping to smooth the claims process
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News360Globalnet expands market reach of high-speed claims settlement tool
Technology harnesses the power of self-service on mobile devices
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NewsAXA expands cover on e-trade offering
E-trading director Deepak Soni says changes have been made as a result of broker feedback
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NewsZTrade 'meeting targets' as Zurich irons out 'teething problems'
Insurer has been investing time in improving ZTrade’s technical capabilities Brokers can now get indicative price quotes in under a minute Zurich says it is converting a third of business it puts through the platform
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NewsZurich commercial broking arm to give branches more control
Insurer says changes will improve the way Zurich trades from its branches
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NewsJonathan Davey and Max Carruthers team up for new broker portal
Hughub aims to boost broker loyalty by providing better customer service
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NewsAnalysis: Is the future of insurance already here?
We look at six start-ups promising innovation in insurance while vying for recognition in an increasingly crowded start-up ecosystem
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NewsInnovation blog: Delivering customer experience innovation with design thinking
Conduit Data Services chief data officer Simon Spyer on how ‘design thinking’ can lead to really understanding customers
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NewsPhoning while driving nearly doubles accident risk
Telematics data shows even hands-free callers increase their chance of making an insurance claim
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NewsCMA to launch fresh probe of price comparison sites
The competition regulator wants to find out if problems exist in the sector
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NewsWatchstone top team to get bonus on sale of units or company
Chief executive Indro Mukerjee and two others to get retention bonus
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AgendaInnovation blog: When the going gets digital, the digitals get going
The internet has been the biggest disrupter to the insurance industry in recent years. Premium finance provider PremFina’s chief executive Bundeep Singh Rangar discusses how companies can make the most of the market’s shift online by becoming more digital themselves
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AgendaAnalysis: Outside looking in – leading businesses to innovate
Three innovators from outside the insurance industry discuss their approaches to change and how they improved the customer experience. All three will speak at the Insurance Times ID2016 conference
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NewsArgoGlobal launches click and buy portal for drones market
Insure4Drones has been developed with Lloyd’s coverholder JRW Group
