All Claims articles – Page 6
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ClaimsClaims in a cold climate
Of course fraud is a headache for insurers. But perhaps now is the time to focus on other issues – cost-shifting, for example
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ClaimsRush money
Champagne corks flew when Airmic’s speed of settlement agreement was announced. But is it a groundbreaking initiative or just a sop to boost insurers’ public image?
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ClaimsIt’s mine, all mine…
Some insurers have responded to the current economic climate by cutting expert staff and making lower cash settlements. Muireann Bolger finds insiders divided on whether policyholders and the industry’s reputation are suffering.
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ClaimsAct quickly before we are swept away
‘Escape of water’ claims are a growing problem for insurers
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ClaimsA Mexican standoff
The costs associated with credit hire arrangement fees continue to spiral upwards. The blame about how the insurance industry got itself into this mess continues to be debated, but senior industry figures believe that government intervention is now the only way forward
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ClaimsClarity comes out of tragedy
The House of Lords’ decision last month not to allow a victim of the Ladbroke Grove rail crash to sue for damages following his fatal stabbing of another man closes the loophole on a potential avalanche of claims from others who have committed serious criminal acts. Muireann Bolger reports
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ClaimsPut the brakes on fraud
It costs insurers £300m a year as well as policyholders an extra 5% on every premium. Muireann Bolger visits Bradford – the UK hotspot for crash for cash scams
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ClaimsLoss's gain
Amid growing fears that loss-adjusting skills are dying out, some companies have started taking action to attract more graduates to the sector. Muireann Bolger reports
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Claims
Jackson Review digest
Last month saw the publication of the long-awaited Jackson Review, which could have major implications for both the insurance and legal worlds. Below we guide you through the maze of jargon in the review and pick out ten key points of which you should be aware. Muireann Bolger reports
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ClaimsJust PI in the sky
A suggestion that the personal injury reforms proposed by the Ministry of Justice may be scrapped was one of the lively debates at the latest Insurance Times’ claims clinic. Lauren MacGillivray reports
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ClaimsClaims casebook: Invoices for costs that have not been incurred
Insurers usually are confident of recovering their outlay if they can prove that an insured has fraudulently submitted an invoice for costs that have not been incurred. Imagine the surprise in Direct Line Insurance v Fox when insurers failed to make a recovery.Mr Fox made a claim under his household ...
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ClaimsCome in Max Clifford, we need you
Insurers must fight against the poor image presented by the tabloids, says David Williams. A code of ethics for bodily injury claims could be just the thing to start the campaign
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ClaimsTrouble in hog heaven
Livestock rustling is back, with the bitter twist of rising meat prices leading farmers to steal from each other. As rural insurers advise stepping up security, Lauren MacGillivray meets a farmer whose free-range piglets have been flying into thieves’ vans.
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ClaimsSomething old, something new
From workplace noise to mortgage fraud, familiar risks are back wearing new masks as we seek to identify and manage the claims of tomorrow, says Andrew McBride
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ClaimsBe prepared
Staff are more likely than ever to take their employer to court and compensation payouts can be huge. So the onus is on employers to know their liability products.
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ClaimsBill of health
The medico-legal reporting agencies that recruit doctors to provide personal injury evidence have had a joint fees agreement for two years. But as agencies go out of business, a remaining player says the trade body is not doing enough.
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ClaimsClaims casebook
A lawyer’s response to a judgment that could see bare-headed cyclists share blame for injuries
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ClaimsSensible option must be part of process
If solicitors and claimants are to embrace mediation to resolve disputes, says Paul Ashurst, the advantages must be made obvious to both parties
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ClaimsAffinity into infinity
The right insurer can help all kinds of organisations, from major banks to charities, nurture customers and members while generating extra revenue. What are the secrets of mutally happy partnerships?




























