All Claims articles – Page 5
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ClaimsDifferent questions, same answer?
The ABI’s guidance on third-party assistance and the MoJ’s claims reforms are two linked-up challenges for insurers. The solution must be too
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ClaimsCash converters
In the current climate, many clients and insurers are choosing to settle claims with cold hard cash rather than the supply chain. We ask if this is a recessionary fad or if cash settlements are here to stay
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ClaimsClaims Clinic: Into the fast lane
With the forthcoming Ministry of Justice reforms expected to narrow the window for deciding liability to just 15 days, the latest claims clinic asks if this will provide a valuable opportunity to step the process up a gear
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ClaimsClaims Clinic: Into the fast lane
With the forthcoming Ministry of Justice reforms expected to narrow the window for deciding liability to just 15 days, the latest claims clinic asks if this will provide a valuable opportunity to step the process up a gear
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ClaimsUp on the roof
Churches can be an attractive target for metal thieves, especially when world prices swell. We look at the damage a 12th century abbey suffered and finds how one insurer is determined to take the gangs on
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ClaimsThe case of the kamikaze pigeon ... and other stories
There are some claims that sound so unbelievable, you just have to take a closer look. We open the file on the claims to remember
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ClaimsWho’s watching you?
A recent survey suggests that users of social networking sites are giving away personal details that could be used by burglars scouting for easy targets. But how real are the threats, and are insurers taking them seriously?
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ClaimsClaims Clinic: A time for guidance
AXA’s exit from the GTA has put the claims framework on shaky ground, and the situation between credit hire firms and insurers is at crunch point. Panellists at Insurance Times’s latest claims clinic agree that clear direction is needed
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ClaimsClaims Clinic: A time for guidance
AXA’s exit from the GTA has put the claims framework on shaky ground, and the situation between credit hire firms and insurers is at crunch point. Panellists at Insurance Times’s latest claims clinic agree that clear direction is needed
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ClaimsMan with a mission
As the new president of the Chartered Institute of Loss Adjusters, Graham Burgess wants to boost the profession’s influence, authority and attractiveness to graduates. As Muireann Bolger discovers, he’s ready for the challenge ahead
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ClaimsFlying solo
AXA’s opt-out from the framework for the settlement of credit hire claims in favour of its own agreements with third parties may prompt other key players to follow. What does this mean for the future of the strife-torn sector?
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ClaimsCollision course
Claims management companies have crashed their way onto the insurance landscape in recent years. Many corners of the market view them as an unnecessary, and costly, element, while others say they offer greater access to justice for claimants. We invite three key figures to air their views
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Claims15 days later
The MoJ’s reforms of the personal injury claims process kick in next spring, shrinking the 60-90 days for establishing liability to just 15. The promise is for a more efficient and cost-effective system, but are insurers prepared for the change? Muireann Bolger investigates
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ClaimsFraud on the rise?
It’s easy to blame the recession for last year’s 30% rise in the detection of fraudulent claims. But is it simply down to insurers being more vigilant? Muireann Bolger asks these industry experts to find out their verdict
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ClaimsGreat escape
Escape-of-water claims have been steadily increasing in complexity and volume, with the costs for insurers doubling in the last two years. Muireann Bolger outlines ten ways to plug the holes in your strategy to tackling this growing problem
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ClaimsWe’re the good guys
The relationship between insurers and credit hire operators has always been fiery. The operators’ association is determined to sort things out – before the government gets involved
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ClaimsGet ready for your close-up
With great economic turmoil comes greater scrutiny. It’s time for the industry to get its house in order, starting with the practice of referral fees
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ClaimsClaims casebook: low-level asbestosis claims
A lawyer’s response to the judgments that could herald a flood of low-level asbestosis claims
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ClaimsClaims clinic: Inconvenient truths
The issue of climate change took centre stage at our latest claims clinic event. Muireann Bolger reports on the panellists’ debate over the potential impact and how the sector should respond
