Claims – Page 29
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NewsAA pips Aviva to become fastest growing car insurance brand
It comes after the firm grew its motor policy book by 4%
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NewsDoes the UK flight cancellation chaos create a need for parametric insurance?
Chief executive says there is ’no doubt’ that the industry needs to prioritise ‘proactive’ insurance solutions
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NewsAI and advanced analytics transforming insurance claims handling – Aviva
’Analytics and claims bring to life the knowledge we possess about our customers,’ says head of customer experience and insight
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NewsAspen appoints new claims management partner
’We are pleased to have selected a partner that shares our vision and values,’ says chief operating officer
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NewsMarco Perestrelo: ‘We have seen first hand how technology creates new experiences for customers’
’Esure has undergone a complete transformation,’ says head of claims technology
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NewsMore motorists are going electric – so what does it mean for underwriting?
’With the EV market, what you have got is a different set of historical data,’ says head of sales
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NewsHorse owners need to feel ‘value’ of insurance as prices hike
‘The cost to treat even the least severe of conditions is considerably more than it was only a few years ago,’ says chief executive
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News‘Clear justice gap’ – warning as number of road injury victims seeking justice drops
’Before the OIC was introduced, the number of claims reflected the number of injuries,’ says president
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IT InterviewPaul Kneafsey Q&A: The ‘biggest challenges’ facing motor MGAs
’We continue to invest a lot of resource in delivering the best customer outcomes,’ says director
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NewsTechnology Champion of the Year 2023 shortlist unveiled
Seven technology trailblazers in the insurance industry have been shortlisted by the Insurance Times editorial team to pick up the accolade at the Tech and Innovation Awards 2023 – but who will be crowned the winner?
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NewsMotor premiums rise in Q2 2023 amid ’soaring cost of claims’ – Pearson Ham
’Indicators suggest that the trend of rising premiums will continue,’ says insurance pricing director
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NewsFCA issues stern warning as it clamps down on home and motor insurers
’We found too many examples of customers not receiving the service they’re entitled to,’ says executive director
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News AnalysisBriefing: Motor insurers should not just be worried about pressures on profitability
An analysis has found that motor insurance is the most complained about business line in UKGI
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News AnalysisBriefing: D&O pricing may come down to a question of commitment
While pricing in this line is falling for customers, it is consistency they truly crave
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IT InterviewGlenn Stevens: Loss adjusters a ‘fourth emergency service’ for customers in time of need
The senior major and complex claims adjuster explains the importance of building relationships after being crowned Claims Champion of the Year
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News‘Tough’ 2023 predicted for motor insurance market as high COR forecast
’This is undeniably a tough time to be a motor insurer,’ says business management consultant firm
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NewsBackchat June 2023
Insurance claims, superhero cycle rides, SMEs and who is the newest (and youngest) member of Insurance Times? You heard it here first…
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News’Badly let down’ – Reaction as Supreme Court agrees to hear ABI appeal on OIC mixed injuries
Individuals have been ’badly let down by the government in favour of the insurance industry,’ says executive director
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NewsAegis London announces new proposition to enhance claims communication
’Opal Claims is one of the first of its kind and we’ve not certainly seen anything like it in the London market,’ says head of claims
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NewsClaims Excellence Awards 2023 in pictures
The photos are in for our hottest awards so far, which saw some lucky double winners and some firms pick up their very first Insurance Times Claims Excellence Award – can you spot yourself?
