Claims – Page 48
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News
Claims Excellence Awards finalist 2021 Q&A: SBS’ AI fraud claims bot leads to 24% increase in withdrawn claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Sedgwick teams up with The Hunting Dynasty to transform claims communications
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Cazana’s Companion tool gives vehicle claims teams the ‘full picture’
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Entegral aims to ‘reinforce best practice and reduce repair costs’ with tech solution
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: NPAI team responded ’dynamically’ to pandemic perils
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Rightpath Claims platform launch produces customer time savings
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Geobear completed 98% of planned projects during pandemic
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
FOS annual data reveals spike in insurance complaints
The FOS believes that rather than relying on systems and processes, more personalised communications is the best way to tackle customer issues
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Features
Briefing: Faltering RSA can take inspiration from Zurich on broker service
RSA came bottom across all of Insurance Times’s broker service surveys. Where does it go from here?
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News
Claims Excellence Awards finalist 2021 Q&A: Claims Consortium Group’s Synergy software halves claims times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Horwich Farrelly’s counter-fraud program expected to save insurers £18m
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Claimsplanet sees 31% improvement in claims turnaround times
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Ecclesiastical scores 98% overall customer satisfaction
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Zurich’s mental health support services recognised by UK government
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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IT Interview
Mike Brockman: The future of telematics provides an ‘opportunity for brokers to flourish’
ThingCo founder and chief executive believes telematics can ‘enhance’ customer relationships and help stamp out fraudulent claims
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News
Claims Excellence Awards finalist 2021 Q&A: Insurers using Aquarium’s claims platform pass savings to customers
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: Travelers boasts ‘seamless’ teams collaboration for handling PI claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance
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Features
Covid uncertainty connected to premium finance uptick
Following a collaborative research project between Close Brothers Premium Finance and Insurance Times, two experts discuss how finance options could be vital post-pandemic as businesses consider their cash flow
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News
Claims Excellence Awards finalist 2021 Q&A: Gallagher Bassett settles 70% of Covid-19 claims
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance
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News
Claims Excellence Awards finalist 2021 Q&A: CPP Group streamlines its claims process
The winners will be revealed at a free virtual ceremony on 27 May 2021, but delegates will need to register in advance