Claims – Page 55
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NewsAverage home insurance premiums drop 1.2% despite accidental claims uptick
But London remains the most expensive region for home insurance
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NewsDirect Line Group gunning to be the ‘insurance company of the future’
In a live video stream this morning with journalists, Direct Line Group’s chief executive Penny James said the insurer hopes to support customers across their entire insurance lifecycle via a fully digital ecosystem
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FeaturesOpinion: Test case opens industry’s eyes to depth of expectation gap
Editor Katie Scott believes the momentum around getting to grips with the expectation gap has escalated following the FCA’s test case result - insurance leaders are now preparing to tackle this head on for 2021
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News‘There’s no point looking backwards’ at industry’s BI woes says economic secretary
The economic secretary to the Treasury told online delegates that the insurance industry ‘will play a very significant role’ as the UK emerges from the coronavirus lockdown, but that it has to look to the future rather than mull on past grievances
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NewsDirect Line Group sees dip in year-end financials for 2020
The firm’s chief executive adds that DLG has ambitions to be ‘a tech and data driven insurance company’
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NewsPaying cyber ransom threats is to ensure customer survival says expert panel
Although a ‘contentious area’, industry leaders said cyber insurers that pay customers’ ransom payments are simply aiming to make ‘sure our customers survive after a particularly unpleasant incident’
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FeaturesBriefing: Will cyber insurance be the casualty of the next ‘black swan’ event?
The issues surrounding business interruption cover linked to pandemic-caused claims hit insurers and hit them hard. It’s only natural, therefore, to want to look ahead to other products that may follow the same trajectory if another black swan event arises - and cyber insurance has “certain parallels” according to the ...
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News AnalysisAdmiral Group expects to be ‘less impacted’ by FCA’s fair pricing reform
The company’s chief financial officer further identified price comparison websites (PCWs) as an ‘important distribution channel for us’, while new group chief executive Milena Mondini de Focatiis celebrated the insurer’s premium refund initiative, describing it as ‘a bit unique in the market’
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News AnalysisBI test case was ‘a difficult moment during the year for RSA’ says UK boss
The insurer’s chief executive for UK and international business admitted that ‘there’s work to be done in 2021’ around business interruption coverage and reputational repair
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NewsAllianz could gain a competitive advantage via insurtech partner’s instant claims strategy
GlobalData believes that targeting immediate claims payouts is a ’good strategy’ from Allianz
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News AnalysisReform ban on pre-medical offers could lead to arrangements that aren’t ‘in the spirit of the rules’
As the government confirms that pre-medical offers will not be allowed for whiplash injuries after 31 May, Insurance Times explores how insurers may seek to circumvent this
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People & OpinionQ&A: Insurtech benefits apparent amid pandemic but complex claims need a human touch – Gallagher Bassett
Andrew Sewell, Gallagher Bassett’s UK technical director speaks to Insurance Times about insurtech and how the pandemic has demonstrated the sector’s importance, but a human touch is still necessary for complex claims
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News‘Doing nothing is not an option’ following BI test case says ABI’s Huw Evans
The director general admitted that communications to company owners regarding their business interruption coverage was ‘too harsh and too insensitive’ early on in the Covid-19 pandemic, and that cyber insurance is the next coverage insurers and brokers need to keep an eye on
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NewsThe Big Question March 2021: How do the current market conditions compare to previous ones for professional liability classes?
With the UK set for an economic downturn amid Covid-19, professional liability classes have had quite a ride as a result. Insurance Times asked industry experts how the current market compares to previous ones for this line of business
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NewsWhiplash reform regulation to come into force from 31 May
However, some industry commentators believe ‘we’re still only half-way there on whiplash’ and that ‘none of this actually helps anyone to work out how to set up and process a whiplash claim’
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NewsGeneral insurance market faces ‘fundamental changes’ – EY’s Tony Sault
Tony Sault, EY’s head of general insurance, tells Insurance Times what challenges the insurance industry might face over the next few years following the fallout from the pandemic, the Supreme Court business interruption case and the FCA’s pricing review
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NewsCommercial insurance pricing up by 44% in UK – Marsh
Global commercial insurance pricing was also up by 22% in Q4 2020
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NewsGovernment’s plan to reverse EU Vnuk law – risky or ‘positive development’ for insurance?
With the UK government planning to scrap the Vnuk law, what does this mean for the insurance industry’s plans to cover micromobility, such as e-scooters? Insurance Times finds out
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News AnalysisBI claims set to place ‘huge burden’ on loss adjusters following Supreme Court ruling
As well as new business interruption claims, many loss adjusters and assessors are also seeing an influx in ‘resurrected’ claims that have been awaiting the appeals judgment before being progressed
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NewsABI members predicted to pay £2.5bn for Covid-19 claims incurred in 2020
The ABI’s director general believes the industry needs ‘to learn lessons from this unprecedented event’
