Claims – Page 55
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IT InterviewQ&A: Brokers can work smarter by using data enrichment – LexisNexis Risk Solutions
Carla McDonald, senior vertical market manager at LexisNexis Risk Solutions, tells Insurance Times about the importance of standardising advanced driver assistance systems (ADAS) to help analyse claims
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NewsCyclist alleges Aviva is dawdling with claims payment – despite driver admitting liability
The insurer has promised to ‘conclude this matter as quickly as possible’ as claimant reveals exhaustion at lengthy delays and frustration that ‘no one in this process seems to give a toss’
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NewsPikl partners with price comparison website to bridge home insurance gap
Traditionally, home insurance policies do not cover commercial use of a property, such as letting a room
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NewsInsurers show ‘cautious willingness’ to underwrite fire safety risks on defective cladding – IUA
IUA members have called for a greater focus on quality over cost to make it easier for underwriters providing cover for remediation projects
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FeaturesTravel resumes post-lockdown – but what is the impact on fraudulent holiday sickness claims?
In the past, fake holiday sickness claims cost the travel sector ‘hundreds of millions of pounds’. Will coronavirus now contribute to this as holidaymakers once again venture outside the UK?
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NewsHandl Group’s Corporé sparks mental health treatment focus in the personal injury market
The NHS digital tool will enable injured insurance customers to benefit from psychological support following an accident
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FeaturesHow tapping behavioural science technology can help support vulnerable customers
Behavioural science technology could reduce uncertainty in the claims process as well as help unpick how to better communicate with vulnerable customers
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IT Interview‘There are definitely issues’ with getting claimants to use the OIC portal – Axa
The fluctuating coronavirus landscape has created an ‘artificial environment’, making long-term motor claims trends difficult to pinpoint, says UK retail boss
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NewsNearly half of UK renters don’t have contents insurance – Trōv
Not a single renter surveyed by the insurtech had used a specialist broker to help them buy insurance
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NewsZurich Insurance UK signs three-year green parts deal with vehicle recycling company
The partnership aligns with Zurich’s ambition to ‘embed sustainability across our business’
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NewsBackchat September 2021
Celeb spotting, pets swallowing foreign objects and the insurtech sector joining forces for a cycling race - what has the insurance industry been up to of late? You heard it here first…
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Sponsored ContentIndustry collaboration is key to making OIC portal truly work – Carpenters Group
Carpenters Group director Donna Scully gives her perspective on how the new Official Injury Claim portal is working so far, highlighting potential problems for industry participants
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Sponsored ContentHow insurers can prioritise digital transformation efforts – ABBYY
Eileen Potter, solution marketing manager, insurance, at ABBYY, talks about how the use of automation technology could drive major cost savings for the insurance industry and let businesses create a better experience for customers
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Sponsored ContentAre we all getting over Covid-19? – Manchester Underwriting Management
Richard Webb, director of Manchester Underwriting Management, tells Insurance Times about the lingering effect of the Covid-19 pandemic on insurance firms – and the fallout yet to be faced
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NewsFilm production delay terms ‘more specialised’ than standard BI cover
Aggregation is becoming ’one of the key disputed issues’ over claims for film production delay
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FeaturesElectric vehicles prompt drive for data as underwriters define approach
The appeal of electric vehicles is on the rise - as are the numbers of these cars on the roads – but a lack of data and expensive repair costs are testing the industry’s response
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NewsMission Impossible film studio sues insurer over Covid payout
The film company’s insurer is reportedly covering losses arising from one out of seven production delays or stoppages
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FeaturesTemporary motor insurance offers fraudsters ‘vast and immediate opportunities to exploit’
The Covid-19 pandemic has caused a shift in different types of crash for cash fraud – Insurance Times finds out what this means for the insurance industry
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FeaturesInsurance sector must tap into ‘powerful tool’ of PR to repair reputation
The Covid-19 pandemic hit the industry’s reputation hard – now, the sector is scrambling to get to grips with expectation gaps and marketing in a bid to boost customer relationships
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IT InterviewBen Leech: Insurers must 'be on the forefront' as organised criminals exploit car finance plans
Change in crash for cash approaches and the newly launched whiplash reforms means it is ‘vital’ insurers adapt and ‘review their frontline defences’, adds fraud team partner
