Claims – Page 85
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FeaturesBriefing: Collaboration needs to continue post-pandemic for ‘adversarial’ personal injury sector
Despite insurance being fundamentally built on partnerships, the personal injury sphere has long been described as ‘adversarial’ – why has it been so hard to work together?
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NewsOpinion: Could Covid be hastening the end of brokers going into Lloyd’s to place business?
Technology was always going to be part of Lloyd’s of London’s future, but the pandemic has accelerated its adoption. Will brokers going into Lloyd’s physically become a thing of the past and how will the ‘Future at Lloyd’s’ look post-Covid?
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NewsFlock selected as Sky-Futures’ drone insurance partner
Flock will support Sky Futures’ global expansion
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NewsBike theft claims rise by 125% in three months
London saw the biggest increase in bike theft claims according to the insurtech’s data
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NewsFall in Direct Line Group premium income offset by fewer claims
It is on track to deliver a combined operating ration between 93% and 95%
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NewsPost Office inks five-year motor deal with broker BGL
The broker will drive the next phase of the partnership
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Sponsored ContentInsurance innovation race raises speed versus sustainability questions – Genasys
André Symes managing director, international and chief growth officer at Genaysys looks at whether insurance product quality and long-term sustainability is being sacrificed for faster turnaround speeds on sector innovations
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News AnalysisFOS receives 68,735 new complaints between July and September
Payment protection insurance (PPI) remains the most complained about financial services product with 12,742 new complaints this quarter
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NewsConnected car data can transform insurers into ‘guardian angels’
However, the sector still needs to forge affordable partnerships with vehicle manufacturers in order to use connected car data to improve the FNOL and claims experience
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IT InterviewMinster Law unveils digital claims portal to tackle customer apathy
Law firm boss emphasises that the legal sector needs to ‘come to the table with solutions’ to combat the personal injury market’s challenges
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NewsHowden and Ki enter long-term partnership
Ki’s chief executive said that the partnership represents “another significant milestone”
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Online onlyAllianz Insurance sees year-to-date GWP decline as Covid bites
LV= however saw more positive results
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NewsDelivering mobility as a service will require investment from insurers – QBE
QBE’s director of underwriting believes insurers are engaged with the mobility as a service journey in order to stay relevant and to influence road safety
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NewsMotor insurers should escape Covid-caused industry reputational damage - ABI
Industry experts debate why motor insurers should not be tarred with the same brush when it comes to consumer mistrust in the insurance sector as a result of unpaid Covid-related business interruption claims
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IT InterviewRecruitment ‘not about hitting a number’, says Gallagher’s Michael Rea
The broker’s UK retail chief executive reveals his plans for growing Gallagher’s staff base
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NewsPersonal injury sector 'laying down arms' amid Covid crisis - LV=
The insurer’s GI claims director explained that collaboration has trumped the traditional adversity that typically reigns within the personal injury sector
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NewsAverage motor claim cost in Ireland rose 4% between 2018 and 2019
Compensation for litigated settlements in Ireland averaged €46,214 between 2015 and 2019, with legal fees coming to €23,409 for these cases
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NewsLloyd’s told new blueprint requires total London Market support
Lloyd’s reveals Blueprint Two priorities, including the use of AI to streamline costs
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Sponsored ContentIs the insurance industry in danger of building the out-of-town supermarkets of tomorrow? says Stubben Edge
As featured in the Top 50 Insurers report, Chris Kenning, chief executive of Stubben Edge, explains why brokers need to engage nimble technology solutions to succeed, rather than getting locked in to monolithic systems
