’This year’s pivot, from January onwards, has been to figure out how we maximise the benefit and the assets that we’ve got, as well as how we recognise claims itself as a strategic asset in the whole of the insurance cycle,’ says chief claims officer
Allianz UK chief executive Colm Holmes explains that the decrease in total business volume ‘masks’ that policy numbers have grown
Technology advances have made it easier to connect with various sized brokers, rather than only having relationships with the industry’s giants, says insurer chief executive
Ican co-founder Ajay Mistry looks back at the successes of DEI-focused insurance event Dive In – and says that what comes next will be vital
News editor James Cowen discusses whether the rise in retailers entering the personal lines insurance market is a threat to traditional distribution channels
’This year’s pivot, from January onwards, has been to figure out how we maximise the benefit and the assets that we’ve got, as well as how we recognise claims itself as a strategic asset in the whole of the insurance cycle,’ says chief claims officer
The 28-year-old managing director bringing ‘a little bit of Essex in every boardroom’ as she homes in on international opportunities, new scheme potential and a talent first mindset for her incoming era of leadership
‘When you’re in those really difficult times, the actual underwriting expertise, the risk management expertise, the discipline and getting the contract wording right is absolutely essential,’ says chief executive
‘These swaggering insurtechs claimed that they were going to change the world, but they weren’t selling any insurance – there wasn’t a scalable, solid concept there,’ says executive director