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The bottleneck limiting growth for personal lines insurers – Applied Systems
Why staying up to date with engineering inspections matters more than ever – Allianz
Social mobility and belonging vital as class-based barriers persist – Zurich UK
Rethinking what an apprentice looks like in today’s insurance industry – Movo Partnership
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Gavin Lillywhite: Breaking the headcount-growth equation
Over the past decade, insurance technology firm Xceedance has seen its headcount scale rapidly as the business has grown, but now, says senior vice president of business development Gavin Lillywhite, the operating model needs to change
Further reading
Rogue AI Hugging Face cyber incident heralds new ‘era of agentic autonomous attacks’
’When the cost of running a full attack chain approaches zero, criminals don’t need to be selective – small and medium-sized businesses that were safe because they weren’t worth a dedicated team’s time become viable targets at scale,’ says director of cyber threat intelligence
Cyber insurers warn AI is accelerating phishing and business email compromise attacks
’There’s not so much the deep fake element of it, but the speed and process in which somebody can complete a cyber attack,’ says claims director
Briefing: Should Intact make a move for Hiscox?
While the two firms might complement each other, news editor James Cowen looks at whether it would be the right move for Intact and Hiscox
Briefing: Has the Insurance Act 2015 delivered for policyholders? A broker’s perspective
It is not wrong that insurers apply the act to protect themselves, but policyholders must have clarity on the reasons for major decisions
Gavin Lillywhite: Breaking the headcount-growth equation
Over the past decade, insurance technology firm Xceedance has seen its headcount scale rapidly as the business has grown, but now, says senior vice president of business development Gavin Lillywhite, the operating model needs to change
Simon Hunt: HDI UK and Ireland is ‘central’ to overarching group strategy success
Newly minted chief executive describes the global insurer’s UK and Ireland arm as a ‘core hub’ that will be intrinsic to the overall success of the business’ international four-year strategy
Nick Linacre: How the Claims MGA of the Year brings an investigator’s mindset to claims handling
Winning Insurance Times’ Claims MGA of the Year award was recognition of Purbeck Insurance Services’ approach to claims, but for claims manager Nick Linacre, the real success comes long before a claim is ever paid
Gavin Lillywhite: Breaking the headcount-growth equation
Over the past decade, insurance technology firm Xceedance has seen its headcount scale rapidly as the business has grown, but now, says senior vice president of business development Gavin Lillywhite, the operating model needs to change
Managing complexity and service are the future eTrade battlegrounds
Briefing: The ‘Peace Dividend’ and its insurance equivalent
TechTalk: Hyperscale data centre boom triggers ‘call to action’ to break down insurance silos
Briefing: Can mutuals regain our interest?
Jon Walker: Crafting restructured Axa Insurance UK to be ‘bigger, broader, bolder’ in next three-year strategic cycle
Gavin Lillywhite: Breaking the headcount-growth equation
Briefing: Has the Insurance Act 2015 delivered for policyholders? A broker’s perspective
Simon Hunt: HDI UK and Ireland is ‘central’ to overarching group strategy success
Regulatory tightening in UK M&A market ‘weeding out’ weaker distribution firms
Nick Linacre: How the Claims MGA of the Year brings an investigator’s mindset to claims handling
Letter to the editor: The FCA misses the point
Briefing: The future insurance workforce will require a blended set of skills
Meltem Yazar: Claims Champion on how ‘every claims process can be improved’
Briefing: Confidence men and women – and the industry’s missing marketing narrative
Jimmy Williams: How Urban Jungle is fending off fraud for renters’ financial inclusion
Opinion: UK G20 presidency must be lever to mitigate international fraud
Simon Waine: Homing in on ‘advice led broking’ and ‘client obsessed’ talent in Gallagher’s corporate division
Mark Thomas: The chief executive building a new model for SME insurance growth
In Focus: MGAs solidify status as hotspot for underwriter talent
Briefing: Ryanair’s real product is certainty – insurance can learn from that
Residential property owners brokers win big amid strong scheme performances
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registered in England & Wales with number 01676637
at The Echo Building, 18 Albert Road, Bournemouth,
England, BH1 1BZ - a USA Today company
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