Business interruption has left customers confused, anxious and angry - Brightside chief exec


Insurance industry ’hasn’t covered itself in glory’ over business interruption claims, says Brendan McCafferty

The business interruption claims fiasco has created a population of “confused, anxious and angry clients”, according to Brightside chief executive Brendan McCafferty.

He told Insurance Times that although the broker is not “at the sharp end”, it has customers and clients who have been directly affected.

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