Daniel Burton: NIG is targeting ‘real-time service levels’ for eTrading with brokers

Daniel Burton

Focusing on ‘automating underwriting rules and reviewing question sets’ will help the insurer stay ‘ahead of the competition’, says its head of broker eTrade

Tim Evershed chats to Daniel Burton, head of broker eTrade at NIG Commercial, following the publication of Insurance Times’ Five Star Rating Report: ETrading 2022 this month.

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