Insurer Analysis

Drazen Jaksic, Zurich

IT Interview

Drazen Jaksic: The ‘disruptor’ focusing on ‘continuous improvement and acceleration’ at Zurich UK

2026-01-06T08:00:00+00:00By

Insurer chief executive looks to level up firm’s strategic plans after a year in post, while committing to deliver ‘world class service’ to broker partners

disappointed gift

News Analysis

Briefing: Unwrapping the FCA’s super complaint response

2025-12-24T09:00:00+00:00By

There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?

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News Analysis

What lies ahead for UK insurance in 2026?

2025-12-23T10:00:00+00:00By

‘The pace of change today is different because of multiple forces compounding simultaneously,’ says chief executive

Screenshot 2025-12-16 121955

News

A race to the bottom – the unintended consequence of GIPP?

2025-12-17T08:00:00+00:00By

Four years after the introduction of GIPP, and with slowing premium growth finally allowing its impact to be assessed, Insurance Times investigates whether the rules spawned a worrying unintended consequence – and whether an Irish model might provide the remedy

Derek Coles UGL

IT Interview

Derek Coles: UGL Insurance’s chief executive talks ‘recalibrating’ after completing ‘three years in one’

2025-12-11T08:00:00+00:00By

’We’re like a chameleon, or a leopard that can change its spots – we can be different things to different markets and that’s what gives our business flexibility,’ chief executive tells Insurance Times

Continental Europe

News Analysis

Continental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence

2025-12-10T14:00:00+00:00By

French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’

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News Analysis

Autonomous cars could hit UK next year – but is UKGI ready?

2025-12-09T08:00:00+00:00By

‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting

trophy, podium

News Analysis

Why Aviva, Ageas UK and Markel were named insurers of the year at 2025’s Insurance Times Awards

2025-12-08T08:00:00+00:00By

Insurance DataLabs provides the facts and figures behind the biggest insurer trophies at the Insurance Times Awards 2025

Graham Stait (1)

News Analysis

Graham Stait: Allianz’s motor trade revamp and target to become ‘easiest to do business with’

2025-12-03T08:00:00+00:00By

Allianz’ director for UK markets lays out why the insurer is doubling down on mid-market motor trade, where AI is reshaping underwriting discipline and how broker expectations are driving a major service overhaul

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News Analysis

The Big Question: What will industry innovation for UKGI look like in 2026?

2025-11-26T08:00:00+00:00By

During 2025, artificial intelligence has quickly reshaped roles, processes and risk exposures – but what innovations and new technologies are UK general insurance participants expecting to land next year and what impact could they have on market practices?

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Analysis

Hackers using stolen insurance documents to tailor ransomware demands

2025-11-20T08:00:00+00:00By

Cyber criminals are using stolen insurance documents to extort the maximum ransom from their victims, with one such group declaring, ‘we are very well informed and precise in our operations, so we know that Wootton have cyber insurance that reaches £500k’

talent panel

Analysis

Broker CEO Forum: Industry must make talent development ‘strategic and intentional’

2025-11-19T10:00:00+00:00By

’Having better, more well rounded individuals that understand all facets of the market is a real investment in the industry of the future,’ says insurer’s head of retail

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