In his inaugural column for Insurance Times, Matt Gilham, director at Whitelk Fraud Performance Consulting, examines how the insurance buying process can be considered to support legitimate policies and deter ghost brokers
Insurance DataLab’s latest Insurer Performance Index identifies six insurers delivering strongly across claims, complaints, solvency and underwriting. The results highlight both the difficulty of assessing insurer strength and the importance of looking across multiple measures when deciding where to place business.
Influencers, creators and entrepreneurs are accumulating wealth in ways that challenge traditional HNW underwriting, raising questions about how insurers should respond to greater public visibility, evolving asset profiles and the growing overlap between personal and business risks
Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explores where the pet insurance process allows for actual animal care – and where this perspective can be lost
’HNW individuals are particularly attractive to these criminals,’ says art and private client business director, who also stresses the importance of cyber cover
James York assesses the ongoing cyber risks facing the market and wider society to make the case for an Insurer of State
Insurance Times content director Katie Scott reviews the headline findings of this year’s Top 50 Insurers report, flagging where firms are winning, losing – and battling the soft market
Market intelligence firm Insurance DataLab confirms which businesses in the UK, Gibraltar and Lloyd’s marketplaces have outperformed in terms of underwriting, showcasing a variety of paths to profitability among the insurer cohort
Insurance Times’ latest webinar with Zurich explored how insurers can use technology to deliver faster, more efficient trading without sacrificing underwriting judgement, broker relationships or the human element of claims
Scale is a trump card that often sees insurers succeed in the annual Top 50 Insurers ranking, however financial figures analysed by Insurance DataLab reveal that there is more to the underwriting performance story than meets the eye
’We’re trying to create a cycle of re-seeding talent and experience through our programmes,’ says broker propositions lead
As AI platforms become a new route into insurance, the industry faces a critical question – when a chatbot recommends a policy, can customers tell where information ends, advice begins and commercial influence starts?