Sharon Brown, founder and chief executive at the Pet and Equine Insurance Association (Peia), explains why the relationship between care provision and insurance must be thought about carefully
Drought is becoming a more visible feature of the UK’s risk landscape, driving rising subsidence losses, raising wildfire concerns and putting growing pressure on businesses and infrastructure. But while insurers are adapting their view of risk, evidence suggests awareness may be moving faster than action when it comes to buying ...
The Financial Ombudsman Service has an important role to play in dispute resolution, but the ultimate aim of the insurance sector should be to clearly communicate with customers and stop complaints reaching that stage
’For maximum impact we need to raise the profile of our sector nationally, but having a stronger voice locally would certainly give firms more opportunities,’ says head of people proposition
Ki’s chief people officer Kelly Madeley believes the insurance industry needs to widen its talent pool, embrace different career paths and work collectively to show young people that insurance can be a career where they make a difference
From humanoid surveyors to autonomous repair fleets, James York says emerging robotics technology could transform how insurers manage, mitigate and respond to risk
Insurance DataLab co-founder Matt Scott examines the latest findings from an exclusive analysis of market Solvency and Financial Condition Reports
While outreach programmes and work experience initiatives are helping to showcase the breadth of insurance careers available, figures show that hiring rates have fallen. So, what is the biggest issue here – attracting young talent or creating enough opportunities for them once they are interested?
The insurer’s head of commercial claims says that although employees are the ‘most important assets’ within an organisation, they are also ‘one of the points of greatest weakness’
Insurance Times’ latest eTrading research revealed how brokers are changing the way they trade digitally, with speed, flexibility and access to more complex risks emerging as key priorities
‘There’s simply too much knowledge walking out of the door for us not to find better ways to keep it within the profession,’ says broker owner
Managing director supports international growth strategy by reshuffling divisional deck to strip siloes and boosting specialist product count