Will Edwards: ‘Rate of change is not going to slow down’ despite five star eTrading victory

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Zurich’s eTrading journey has evolved from lowest on the leader board in 2018 to being among the high fliers in 2022, based on broker feedback. Insurance Times gets the lowdown on the insurer’s transformation so far…

Journalist Tim Evershed speaks to insurer Zurich about its trajectory from a one star rating for eTrading back in 2018/2019, to now receive a pole position five star rating from brokers.

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