Interviews – Page 12
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IT Interview
Q&A: Aviva wants to ‘stretch the boundaries of what digital trading can offer’
Insurance Times’ head of research Savan Shah speaks to David Hockey, head of SME commercial trading at Aviva, about the insurer’s latest developments on its etrading platform
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Analysis
Aviva recaptures commercial line five star rating following broker engagement drive
The insurer has pursued ‘rigorous engagement’ with brokers in an effort to be ‘visible and engaged’ during the Covid-19 pandemic
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IT Interview
Selling commercial arm enables Ageas UK ‘to do exactly what we intend’ in personal lines market
The insurer’s chief executive believes ‘average just isn’t good enough’
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IT Interview
Q&A: Customer-centric propositions are the foundation of insurance ‘winners’ - Polaris
Insurance Times’ head of research Savan Shah speaks to Simon Bloomfield, head of Imarket at Polaris, about how brokers can stay relevant and who will be the future winners in commercial insurance
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IT Interview
Markel UK attributes four star report rating to sustainability focus
The insurer has also sought to ensure that Covid-19 has not been ‘an excuse not to pay’ claims, says divisional director
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IT Interview
Q&A: Etrading more complex products will create a ‘healthier state of distribution’ - Applied Systems Europe
Insurance Times’ head of research Savan Shah speaks to Wayne Jefferson, head of etrading at Applied Systems Europe, about the firm’s latest developments on its software house system
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IT Interview
Aviva responds to broker feedback with underwriter footprint growth and risk appetite clarity
Chief distribution officer says the insurer must be ‘much better at articulating’ to brokers the areas where it is ‘hungry for growth’
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IT Interview
Q&A: AIG ‘confident’ that it offers ‘one of the best etrading experiences in the UK’
Insurance Times’ head of research Savan Shah speaks to Claire Faulding, UK etrade manager at AIG, about the firm’s latest developments on its etrading platform
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IT Interview
Q&A: Reducing referral rates in digital journey is key – RSA
Insurance Times’s head of research Savan Shah speaks to Lucianne Bowers, UK SME strategy and implementation director at RSA, about the firm’s latest developments on its etrading platform
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IT Interview
Jake Fox: JM Glendinning is gearing up to ‘acquire pretty much everything and anything’
Group managing director outlines how the broker plans to double its GWP over the next four years
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IT Interview
Colm Holmes: Allianz is ‘always looking to do more with brokers’
Following the publication of its 2021 year-end financial results, the insurer plans to ‘increase investment in broker relationships’, according to new chief executive
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IT Interview
Ola Jacob: ‘Flying the flag’ for diversity and inclusion equals greater innovation
While the recruitment and retention of ethnic minorities has always been an issue for the insurance sector, FloodFlash’s broker success manager hopes to demonstrate that the industry does, in fact, have a place for everyone
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IT Interview
Q&A: Etrading evolution will hit over next five years - Covéa Insurance
Insurance Times speaks to Ian Newman, head of SME strategy and development at Covéa Insurance, about the firm’s latest developments on its etrading platform, Covéa Insurance Online
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IT Interview
Chubb UK commits to offering brokers ‘stability’ following five star personal lines recognition
Flourishing in the HNW market means creating ‘a marriage of the right wordings, expertise, service delivery’ and finding ‘coverage to support clients’, says insurer’s head of personal risk services
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IT Interview
Andre Symes: Why insurance ‘needs a rebrand’ following Covid BI test case
Despite the fallout from the FCA’s business interruption test case denting consumer trust, insurtechs could play a key remedying role as they are ’for the people, by the people’
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IT Interview
A ‘strong focus on relationships’ sees Covea retain five star recognition in personal lines report
‘Outside the box’ underwriting has helped the insurer maintain its five star streak with personal lines brokers, according to its director of intermediated distribution
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IT Interview
Zurich plans to ‘work hard to keep ahead of competitors’ following five star report success
The insurer’s head of personal lines emphasises that Zurich has an ‘appetite to grow’ in 2022, alongside demonstrating a focus on claims and sustainability
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IT Interview
D&O and cyber liability insurance is ‘maturing’ amid hard market – JM Glendinning
New capacity in these markets could come from ‘nimble’ MGAs, however brokers must have ‘grown up’ conversations with clients to successfully manage expectations around higher premiums and reduced coverage, says broker boss
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IT Interview
Simon Taylor: The independent broker ‘not interested in M&A’
Reich Insurance Group exceeded its five-year GWP target ahead of schedule – its chief executive tells Insurance Times the secret to running a successful broking business
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IT Interview
Howden Group aims to be new insurance industry ‘challenger’
The broking group plans to develop a ’lead position’ across continental Europe after now cementing its status as ’the new powerhouse in the UK market’, says chief executive