Supports services in insurance law firms facing huge disruption from technology as latest law firm reveals plans 

Law

Law firm Hogan Lovells has revealed up to 90 roles could be cut or shifted away from the London office.

Around 78 business services roles and 12 legal support positions in London will be cut or transferred to Johannesberg or Birmingham.

It is understood that the majority of roles will move but there is almost certain to be some staff who will stop working at the firm.

Hogan Lovells said the decision has been taken as part of a move to “build on the firm’s increased use of advanced technologies and legal project management”.

More broadly, there is widespread disruption across law firms, many of which have large insurance practices, as technology replaces human roles.

Voice recognition software and business processing technology means back office and support roles are no longer needed. 

Insurance law firms Pinsent Masons and BLM have announced redundancy programmes.

Meanwhile, Slater and Gordon is slashing jobs abroad, although its troubles largely stem from its disastrous acquistions of Quindell’s legal services arm.

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.