Latest News – Page 19
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NewsMiddle stresses that Ageas UK’s commitment to brokers is ‘undiminished’ after deals
’We need to keep our eye on the market and our distribution partners to make sure we continue to do the things that are so important to us,’ says chief executive
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NewsTBIG-owned broker marks sixth deal of 2025 with new acquisition
’All shareholders have retained a significant stake and we’re excited to build on our strong foundations, support our existing clients and continue our growth journey,’ says managing director
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IT Awards 2025Insurance Times Awards: Policy Expert delivers ‘vertically integrated’ claims model
Steve Hardy, chief executive at Policy Expert, discusses his firm’s entry to the Customer Champion of the Year – Insurer award
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IT Awards 2025Insurance Times Awards: Hiscox makes claims vision ‘a living, breathing part’ of its culture
Chris Douglas, head of claims operations at Hiscox, explains his firm’s entry to the Customer Champion of the Year – Insurer award
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IT Awards 2025Insurance Times Awards: Covéa Insurance on transitioning to ‘proactive risk management’
Stephen Long, claims, IT and operations director at Covéa Insurance, talks about his firm’s entry to the Customer Champion of the Year – Insurer award
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IT Awards 2025Insurance Times Awards: BareRock on replacing 'rigid rules with good outcomes'
Jonathan Newell, co-founder and chief executive at BareRock Limited, talks about his firm’s entry to the Customer Champion of the Year – Insurer award
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IT Awards 2025Insurance Times Awards: Esure designs process to ‘reduce friction and boost confidence’
Alan MacEwan, chief operations officer at Esure Group, explains his firm’s entry to the Customer Champion of the Year – Insurer award
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NewsAddept Insurance expands motor offering with legal recovery insurance launch
’The firm demonstrated a refreshing approach and depth of understanding that resulted in a relevant and responsive solution,’ says director
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IT Awards 2025Insurance Times Awards: Zurich on 'leading the way' in customer care
Lynette Grocott, manager care manager at Zurich, talks about her firm’s entry to the Customer Champion of the Year – Insurer award
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NewsInsurance sector ‘has work to do to rebuild customer relationships’ – Fairer Finance
Fairer Finance said that the “collapse in customer switching behaviour may help explain the modest claims improvements, as insurers may have belatedly recognised the need to improve retention through better claims handling, rather than relying on customer inertia alone”.
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NewsAfrica’s largest non-life insurer gains Lloyd’s access and fills out syndicate leadership
‘We are excited to receive permission to underwrite and look forward to opening for business,’ says chief executive
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NewsInsurance Times Advent Calendar: Trey Norman
For the first day of Advent, ex-love islander and commercial account executive at McCarron Coates, Trey Norman reflects on gifting the industry a brighter future through young talent.
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NewsBroker appoints ex-Beazley leader as head of data
’With his breadth of experience across data and data architecture, he will be a real asset to the team as we enhance our capabilities and support better outcomes for our clients and people,’ says firm’s chief information officer
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NewsAllianz to cut up to 1,800 jobs in travel insurance sector
The cuts are likely to impact positions in call centres the hardest, as AI increasingly replaces manual processes
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IT Awards 2025Insurance Times Awards 2025: How Cobra Network sought to create marketing impact with ‘no gimmicks, no glitter’
Joanne Russell, chief operations officer at Cobra Network, speaks on her firm’s entry to the Marketing Campaign of the Year category for this year’s Insurance Times Awards
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IT Awards 2025Insurance Times Awards 2025: Paymentshield devises campaign to promote referral service based on advisor feedback
Jennifer Ripley, head of marketing at Paymentshield, highlights why her firm should take home the Marketing Campaign of the Year prize from 2025’s Insurance Times Awards
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NewsHigh Five: Catch up on the biggest stories this week
Insurance Times rounds up the top five stories making headlines across the market from 24 November to 28 November 2025.
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IT Awards 2025Insurance Times Awards: Allianz’s gardening campaign bears fruit on multiple channels
Charlotte Rae, head of digital at Allianz, talks about her firm’s entry to the Marketing Campaign of the Year category
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NewsFantasy Football: Time for your free hit?
Insurance Times asks whether now is the right time to play one of the game’s power chips
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NewsThe biggest people moves this week
Insurance Times rounded up the most significant appointments, promotions and leadership changes from 24 to 28 November 2025.




























