Latest News – Page 460
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Insurers failing customers with poor communications
New research reveals insurance industry is lagging behind other highly regulated industries when it comes to effective customer communication
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News
Revealed: Unrated collapses spark explosion of compensation claims
The Financial Services Compensation Scheme announced the figure, which is 14 times higher than the year before, resulting from collapses of unrated companies such as Alpha and LAMP
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Agenda
FSCS begins compensating LAMP policyholders
Owner of MGA with affected policyholders said he was pleased with the speed at which customers had been paid
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IT Interview
“It’s simple, the customer owns the telematics data” - Insurance2025 speaker, Charles Smith
Ahead of presenting at Insurance2025, Collision Management System’s founder and CEO sat down with Insurance Times to discuss where telematics is going, the ’who owns the data’ argument, and what to expect from his presentation next week
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Zego reveals expansion plans following £34m funding round
It plans to develop four key areas of the business following a cash injection earlier this month
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‘We are just at the beginning of the rise of insurtech’ - Insurance2025 speaker Ed Leon Klinger
Ahead of debating and presenting at Insurance2025, Flock chief executive, Ed Leon Klinger sat down with Insurance Times to discuss the launch of its latest product, expanding its drone offering
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Agenda
RSA continues Global Risk Solutions shake-up with new chief underwriting officer
The Global Risk Solutions unit has been undergoing a raft of changes after making huge London market losses last year
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Insurtech vehicle rates assessor acquired by service provider
Arbitrate’s technology will allow the provider to extend into rate assessment for credit hire and other purposes in the vehicle rental market
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Trõv eyes new markets after closing UK app
Having announced its UK app will close in October, the insurtech has its eyes on new adventures
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Blockchain interest sparks six senior hires at start-up
The start-up has hired a new managing director, chief technology officer, chief commercial officer and senior business analyst
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Agenda
ABI criticises consumer body’s ‘auto-upgrade’ rule as dual pricing solution
Recommendation from the Financial Services Consumer Panel had suggested automatically moving customers to new products
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News
Julie Page replaces promoted Turner on the CII board
Aon UK’s chief executive joins as deputy president, while former AXA partnerships boss is promoted to president
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Agenda
Broker wins help Acturis to improved results
It’s annual results revealed a record number of new broker and insurer users
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IT Interview
Motor fraudsters adopting new and dangerous ‘hide and crash’ technique
Anti-fraud expert group recognises rise to prominence of a dangerous new technique adopted by motor fraudsters
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Agenda
Lloyd’s transformation strategy continues as £53m emerging risks facility launched
Facility gives Lloyd’s underwriters scope to experiment with new risks
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News
Ardonagh-owned firm hires three to launch new security risks unit
Large UK corporates with international security risk exposure are the target market for the new practice
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News
Exclusive: Drone insurer expands with connected fleet product for larger companies
Drone insurance specialists, Flock says the new product is the first in the world to offer real-time insurance for drone fleets
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New research finds brokers’ most used e-trading site
Almost all brokers are now trading electronically
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Shamed company director banned from running his business after fraud
The shamed businessman has been declared bankrupt after submitting false insurance claims
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Home insurance rates could rise 22% under FCA pricing crackdown - report
JP Morgan gives analysis on what blanket ban could mean for insurance prices