All Markel articles
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IT InterviewQ&A: Markel UK believes policy terms and conditions are not a ‘second chance to decline’ claims
Markel UK’s sales and marketing director Nic Brown explains how the insurer strives to use ’dynamic wordings’ to improve policy clarity for brokers and end customers because ’maintaining clear and precise communications and documentation is a focus for Markel’
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Latest News
Markel boosts underwriting profits despite hurricane and flood hits
The biggest financial impacts for the insurer were natural catastrophes and the covid-19 pandemic
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Insight
Briefing: Are MGAs stealing the service limelight from insurers?
Feedback from brokers at BrokerFest 2021 highlights lagging insurer service and a greater appetite to work with MGAs in their stead – will these businesses cash in on this gift-wrapped opportunity?
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Latest News
BrokerFest 2021: Brokers act as ‘buffer’ to mitigate ‘appalling’ insurer service for SME risk
Providing a ‘slick service’ to SMEs is harder than ever thanks to a lack of access to technical underwriters and error-laden documentation, says broker boss
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Latest News
BrokerFest 2021: Flexibility will create opportunities for insurers and brokers alike – Markel UK
Markel UK’s director of sales and marketing emphasises why insurers need to get proactive as they look to support their clients at a time of operational uncertainty
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Latest News
Markel opens Paris branch to support SMEs in the French market
The new office plans to work closely with a regional network of independent brokers
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Latest News
Markel provides motorcycle cover capacity for US insurtech
The offering is a ‘natural progression in the evolution of motorcycle insurance’ says executive underwriting officer
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Latest News
Markel UK and Cytora partnership set to accelerate profitable growth
The insurer aims to become a ’digitally enabled insurance company’
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News Analysis
'Unified action' needed to address challenges in professional indemnity insurance
An expert panel at Biba’s annual conference last month debates the ongoing challenges in professional indemnity insurance and what changes should be made
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News Analysis
Soaring professional indemnity insurance pricing and low trust creates ‘perfect storm’
An expert panel at Biba’s conference last month discusses the current state of the professional indemnity insurance market
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Breaking News
Insurance Times eTrading 2021 survey results revealed
This year’s etrading results are out now - find out which insurer extranet platforms achieved five stars, which insurer provides a top-notch experience via a software house and discover how brokers ranked their broker management systems
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Features
Opinion: Hard graft ahead as brokers cement post-pandemic role
Editor Katie Scott explains why resilience is still important as the UK starts to exit the Covid-19 lockdown, compared to last year’s pandemic peak
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Latest News
Backchat May 2021
A new bot on the block, car insurers tapping into the power of TikTok and Lloyd’s of London reconsidering its dress code. What has the insurance industry been up to this month? You heard it here first…
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People & Opinion
Q&A: ‘Consistency is key’ in a post-pandemic market – Markel
Markel’s sales and marketing director, Nic Brown reflects on the insurers success in the Insurance Times Commercial Lines Five Star Rating Report and how it intends to keep delivering for brokers and customers
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IT Interview
Richard Brooks: Brokers need to be ‘flexible’ and offer ‘fit for purpose cover’
As the demand for technology SMEs grows, brokers that provide a specialist solution will have the edge
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Features
Briefing: Firms must show consistency to rebuild client trust
As the industry emerges from the tangle of policy wordings unraveled during the FCA’s business interruption action, the case for consistency from insurance businesses has never been clearer
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IT Interview
Markel UK crowned three-time champion in five-star commercial lines report
Markel UK has received a five-star rating from brokers for three years running in Insurance Times ’s Five Star Rating Report: Commercial Lines. The insurer shares the secrets of its success and explains why the pandemic was a key opportunity
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Latest News
Revealed: Two commercial lines insurers awarded five stars each by brokers
The results are in from this year’s Five Star Rating Report: Commercial Lines – which insurers and brokers were ranked as best in their field? Can you guess?
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IT Interview
Broker Service Q&A: How Markel’s claims experience has improved amid restructure
Insurance Times speaks to Markel’s head of claims Richard Napoli about a key service factor being explored in the broker service survey amid the firm’s restructure
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Five star ratings report
Markel
The Insurance Times Five Star ratings are the first at a glance guide to insurer experience created for brokers by brokers.
