’The reduction will be phased throughout 2026,’ says spokesperson

Aviva has revealed that multiple roles are set to be scrapped following its decision to close down Direct Line Group’s (DLG) By Miles.

The insurer announced last week that it would divest from By Miles following a strategic review. It has now said that it expects 62 roles to be lost as a result of the decision and is working to support those affected.

A spokesperson for Aviva said: We anticipate a reduction of 62 roles and are working to support those affected, including exploring other opportunities in the wider group.

”The reduction will be phased throughout 2026 to ensure we can continue to serve our customers until the end of their policy.”

Cost savings

By Miles, a pay as you drive motor insurance provider, was acquired by DLG in April 2023.

When purchasing the firm in 2023, DLG said By Miles had sold over 100,000 policies since launch and was writing £26m of gross written premium (GWP).

After Aviva completed its acquisition of DLG earlier this year, it undertook a strategic review of its businesses. 

In Aviva’s latest statement, it said that “any role reductions will be part of the cost savings and role reductions announced when we acquired DLG .”

The 2025 Insurance Times Awards took place on the evening of Wednesday 3rd December in the iconic Great Room of London’s Grosvenor House.

Hosted by comedian and actor Tom Allen, 34 Gold, 23 Silver and 22 Bronze awards were handed out across an amazing 34 categories recognising brilliance and innovation right across the breadth of UK general insurance.
Many congratulations to all the worthy winners and as always, huge thanks to our sponsors for their support and our judges for their expertise.