ABI says that the insurance industry has a ‘vital role’ to play during the pandemic, acting as the ‘final safety net for customers’
ABI members within the home and motor insurance sectors that committed to deliver a range of customer support measures to aid policyholders during the coronavirus pandemic will continue to honour the customer pledges until 31 October 2020.
The ABI initially introduced the customer pledges for its insurer members back in March in order to offer enhanced help and support to customers that may have been affected by the Covid-19 outbreak.
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