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Industry must move on from identifying fraud via ‘particular profiles’ of fraudster

By 2024-06-03T12:31:00

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’Until we start hurting people in their pockets, they’re not going to stop doing this,’ says counter fraud expert

The traditional approach of profiling fraudsters is no longer useful to the counter fraud sector because “the general population has become much more desensitised to fraud”. 

That was according to Laura Horrocks, Laura Horrocks, Shift Technology customer success manager, who spoke the most recent Fraud Charter roundtable (14 May 2024) – hosted by Insurance Times and sponsored by law firm Carpenters Group.

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