Lockton launches crisis management division

Independent insurance broker Lockton is launching a specialist crisis management division, which will work closely with the broker’s global clients to understand and manage their exposures.

Lockton’s Matt Humphries will be leading the new unit within the business’ wholesale property and casualty (P&C) division. It will initially focus on product recall, terrorism and political violence and special contingency product lines.

Head of crisis management Humphries previously worked as Lockton’s senior vice-president of product recall and brand damage. In his new role, he will coordinate 12 brokers, headquartered in London.

Effective crisis management

Humphries said: “This launch comes at a vital time in which businesses are increasingly concerned about their ability to respond to damaging, unforeseen events.

“A dedicated unit will align us more closely with the organisation of our insurer partners and allow for even closer collaboration.

“Effective crisis management goes beyond traditional insurance products. Innovative products like crisis response cover, active shooter and reputational risk are growing in importance and relevance.

“Clients require in depth support and expertise to ensure their crisis management insurance programme is current to their ever-changing exposure.”