Personal Lines related articles – Page 3
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News AnalysisTechTalk: Insurance fraud and the AI arms race
’Those insurers that don’t invest or haven’t invested in this sort of technology will be left behind, if they haven’t been already,’ says head of claims counter fraud
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NewsAxa reveals UK and Ireland personal lines growth slowed in 2024
The insurer says it saw the UK and Ireland personal lines market soften
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News AnalysisMotor insurance affordability under pressure amid FCA scrutiny
As motor insurance premiums continue to squeeze household budgets, scrutiny from regulators and policymakers is intensifying. But with competing priorities and political setbacks, is real change on the horizon?
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NewsHome insurance premium uptick slows – but figures remain elevated
’The slowing rise of home insurance premiums should certainly be welcome news for UK households,’ says commercial director
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NewsMotor claims hit record £11.7bn as repair costs rise
’Our latest data paints a difficult picture for drivers and the industry alike,’ says head of general insurance policy
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News AnalysisBriefing: Soaring EV sales spark new underwriting concerns over fire risks
Electrified vehicles now represent a 7.7% share of the UK’s used car market, which could impact the severity of lithium-ion battery risks insurers are grappling with
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Sponsored ContentPlugging into the electric journey – Europcar
Sponsored content: James Roberts, head of insurance sales at Europcar, discusses the need for insurers to respond to customer expectations around replacement EVs
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NewsAllianz detected £157.24m in fraudulent claims in 2024
’Insurance fraud is a serious problem that pushes up the cost of policies for honest consumers and adds to insurers’ costs,’ says director of fraud
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NewsHoliday hustler caught after £61,000 Covid scam
’His sentencing and upcoming confiscation proceedings demonstrate our commitment to bringing insurance fraudsters to justice,’ says detective constable
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NewsInsurance Times confirms five star insurers from 2025’s commercial and personal lines report
More than 850 UKGI brokers rated their commercial and personal lines insurer partners for 2025’s report
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NewsEcclesiastical detects more than £4m in false claims last year
’Our teams have been working hard to tackle this activity and help keep our premiums low,’ says claims director
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NewsBiba urges insurers to address differential pricing in fair value warning
’It is vital that insurers ensure fair value and consistency in the provision and pricing of their products through each of their distribution channels,’ says manifesto
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News AnalysisNavigating the rising costs and challenges of pet insurance
‘The lack of standardised pricing’ in the pet insurance market ‘makes it difficult for insurers to forecast claims and for customers to understand costs’, says new trade association founder
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NewsNew partnership fuels Bikmo’s mission to protect cyclists worldwide
’Together, we aim to inspire more people to embrace the joy and freedom of two wheels, backed by innovative insurance solutions tailored to their journeys,’ says partnerships manager
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News AnalysisThe spread of social inflation and its impact on insurance
’This is not ambulance-chasing companies, it is a much bigger social drive than that and we don’t see an end to that,’ says partner
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NewsCrash for cash gang caught after pocketing £320,000 in fake claims
’Crash for cash fraud doesn’t go unnoticed by the insurance industry or law enforcement and we will work collaboratively to root out organised crime,’ says detective sergeant
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Sponsored ContentQ&A: Hiscox on developing eTradeable HNW products
Sponsored content: Laura Shaw, head of digital trading at Hiscox, and Simon De Ferry, chief insurance products officer at Acturis, discuss how eTraded HNW products can help brokers better serve clients
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NewsClassic car broker renews partnership with the British Motor Museum
’We’re proud to continue our support of the British Motor Museum,’ says head of classic
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News AnalysisOmbudsman complaints reveal insurers are still struggling with claims
Customers must be placed at ‘the heart of the claims process’ if insurers are to instigate a turnaround in complaints, says market intelligence firm
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News AnalysisOgden rate change causes overcompensation concerns for insurers
The government’s spring clean of the personal injury discount rate puts scrutiny on compensation see-saw, with market commentators dwelling on drivers for over and undercompensation
