Personal Lines related articles – Page 4
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NewsOver four million homes could be at risk of subsidence by 2070
‘Subsidence is an area where homeowners can easily be caught out, both by the risk to their property and by the excess they’d face on a claim,’ says head
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NewsConsumers being ‘ripped off’ over car insurance ‘poverty premium’ charges – Which?
‘Those who can least afford it are still paying significantly more simply because they cannot pay upfront,’ says director
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NewsTelematics key to reducing high claims rates among new drivers – Aviva
‘Action needs to be taken to make our roads safer, not just for young drivers, but also vulnerable road users,’ says chief executive
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News AnalysisHas corporate consolidation broken the pet insurance model?
The Competition and Markets Authority’s (CMA) findings on the veterinary market have ignited debate over rising treatment costs, claims inflation and the sustainability of pet insurance. As large veterinary groups expand, insurers are questioning whether they have lost control of the costs driving premiums
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IT InterviewDavid Nichols: Zurich UK’s ‘best ideas’ driven by broker engagement
‘We don’t have the right to demand growth – we have to show up and earn respect to get it,’ says head of retail
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IT InterviewJon Walker: Crafting restructured Axa Insurance UK to be ‘bigger, broader, bolder’ in next three-year strategic cycle
New chief executive is dotting the i’s and crossing the t’s of insurer’s upcoming strategic priorities – this includes greater adoption of AI and the possibility of staff streamlining
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News AnalysisClaims and customer outcomes reshape insurer placement decisions
A new report from Insurance DataLab has collated claims, complaints, solvency and underwriting data into a single framework designed to give brokers a broader view of insurer performance
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NewsFlood Re launches learning module to support claims initiative
‘With flood risk increasing the need to ensure there is an army of skilled and informed PFR practitioners at the ready has never been more urgent,’ says director
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NewsMarkerstudy unveils dedicated personal lines broking arm as distribution business reshaped
’We have ambitious plans and I’m excited to be spearheading this transformation,’ says chief executive
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NewsAviva expands ChatGPT insurance offering
‘This is another step in growing consumer awareness of protection insurance by making our products more accessible to customers in the ways that suit them,’ says managing director
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NewsDefaqto launches rebranded Market Pricing business
‘By aligning the business with the Defaqto brand, we are creating a clearer and more unified proposition for insurers seeking trusted insight,’ says director
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News AnalysisBriefing: The story of my parents’ dog – and why CMA vet reforms are imperative
Veterinary fees have risen sharply in recent years and have become unpredictable for the insurance industry
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NewsBiba 2026: Allianz seeking pricing transformation to support brokers in ‘challenging’ personal lines market
’It’s even more important that we get down to that level of granularity, utilising brokers’ data, to make sure that we can help support volume where we can while profitability is under challenge,’ says managing director for personal broker
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NewsAllianz UK deepens Asda ties with home and motor insurance launch
’This collaboration underscores the success of our multiparty distribution strategy and commitment to delivering innovative insurance solutions,” says managing director
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News AnalysisShopping and switching rates continue to fall among home insurance customers
New data from Consumer Intelligence reveals that home insurance policyholders’ shopping and switching behaviour has fallen to record low levels over the past two years, though some evidence indicates that trend may be changing
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NewsPaved gardens raising surface water flood risk – Flood Re
‘Hard surfaces like our driveways and rooftops disrupt the natural hydrological cycle and stop water soaking in,’ says professor
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NewsOpen GI teams up with MGA to launch integrated travel proposition for brokers
’By working closely with Open GI, we’ve delivered an integrated solution that removes operational friction and allows brokers to trade travel insurance in the same way they trade other personal lines products,’ says managing director
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Sponsored ContentOvercoming the barriers to usage-based insurance adoption – LexisNexis Risk Solutions
Sponsored content: Warren Carley, principal for connected vehicles and telematics, Europe, at LexisNexis Risk Solutions, discusses why connected vehicles could bring usage-based insurance into the mainstream
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IT InterviewBiba 2026: Aviva and DLG personal lines integration ‘well on track’ ahead of part VII process
UK personal lines chief executive describes the insurer as being ‘deliberately but proudly boring’ in how it aims to show up for broker partners
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NewsAviva posts improved premiums and COR in Q1 results despite ‘challenging’ commercial conditions
‘We delivered profitable growth across Aviva despite global market volatility, demonstrating yet again the advantages of our market-leading positions,’ says group chief executive
