Regulation – Page 2
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NewsFCA opens and publicises enforcement investigation into claims manager
The FCA says making the investigation public will allow affected customers to consider their options
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NewsNearly half of vulnerable customers struggle with insurance applications – GlobalData
’The high proportion of vulnerable customers who found the application process difficult or intrusive signals that insurance firms may not be offering adequate support,’ says lead insurance analyst
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News AnalysisBriefing: Unwrapping the FCA’s super complaint response
There was nothing particularly exciting about the regulator’s statement on the home and travel insurance markets, but what did we expect?
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NewsFCA commits to market improvements in home and travel super complaint response
’We’ll be monitoring consumer outcomes and will continue to hold firms and their senior leaders to account for making improvements, to help build trust and make sure people get fair value insurance,’ says the FCA’s director of competition and interim director of insurance
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NewsA race to the bottom – the unintended consequence of GIPP?
Four years after the introduction of GIPP, and with slowing premium growth finally allowing its impact to be assessed, Insurance Times investigates whether the rules spawned a worrying unintended consequence – and whether an Irish model might provide the remedy
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NewsAon alleges ‘calculated and egregious’ trade secret theft by Howden
’This case is about a calculated and egregious scheme of trade secret theft, contractual breaches, breach of fiduciary duty, tortious interference and unfair competition,’ claims the lawsuit
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NewsInsurance Times Advent Calendar: David Sparkes
For the 13th day of advent, David Sparkes, regulation director at Biba, reflects on the significance of the FCA’s simplification plans, the everyday impact of serving clients and his hopes for reducing frictional costs across the industry
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News AnalysisContinental Europe primed to adopt Consumer Duty type rules as ‘alignment between regulators’ gains prominence
French industry leader believes the UK’s ‘regulatory focus’ for general insurance oversight is set to ‘become the new norm in Continental Europe’
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NewsFCA makes changes to CPD requirements as it simplifies insurance rules
’We’re simplifying and removing rules for insurers and brokers, reducing regulatory costs and helping them focus on delivering better outcomes,’ says director
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News AnalysisAutonomous cars could hit UK next year – but is UKGI ready?
‘We’re moving away from insuring the behaviours of a driver to insuring the behaviours of an algorithm,’ says director of motor underwriting
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NewsBroker CEO Forum: Rates, talent and regulations among key concerns for 2026
In a Browne Jacobson-led discussion at Insurance Times’ Broker CEO Forum, participants surfaced their biggest concerns for 2026, including rates, talent and regulation
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NewsLMA launches Emerging Litigation Forum to replace previous environment-focused committee
‘The establishment of the Emerging Litigation Forum reflects the growing need for the market to engage with a wider set of litigation risks,’ says head of regulatory affairs
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News AnalysisBriefing: Reeves treads water following Autumn Budget, cranking tax in response ‘to events out of her control’
James Dowling, founding partner at Negotient, unpicks chancellor of the exchequer Rachel Reeves’ Autumn Budget speech – for him, the Labour politician is not quite in the clear yet
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NewsIPT receipts expected to hit £10bn by end of the decade after Budget announced
’Failing to freeze or reduce IPT will have significant knock-on effects for British businesses and consumers, many of whom are already struggling with the cost of living,’ says chief executive
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NewsUKGI is ‘a long way off having regulation as an enabler’ for growth – Biba’s David Sparkes
The FCA is collaborating more with brokers and has ‘started that journey’ to streamline rules in order to facilitate economic growth, says regulation director
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NewsAwaab’s Law set to transform housing claims sector – Paul Squires
’Landlords who can demonstrate robust compliance may be rewarded with more favourable insurance terms, while those who cannot may struggle to find insurance at all,’ says partner
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News AnalysisBriefing: Firms should treat Consumer Duty as reflection of values – not just a compliance requirement
’If the tone from the top prioritises cost over care, even the most detailed frameworks will fail,’ says Scott
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NewsZurich UK promotes for new head of compliance
’Compliance is a crucial function for our business and it’s great to join a team that is highly experienced in navigating the UK insurance landscape,’ says appointee
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News AnalysisBriefing: As Reeves urges insurers to back London, where should investment be made?
’The right technology and tools can empower the workforce to punch above its weight and further grow our share of the global market,’ says London market director




























