Story of the Day
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News AnalysisTechTalk: Agentic AI presents a sink or swim moment for insurance sector
The rise of agentic AI is the world’s next major technological shift – but can the UKGI sector grasp the opportunity this tool presents?
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News AnalysisThe Big Question: What do the FCA’s proposal U-turns mean for UKGI?
Following the FCA’s March 2025 decision to abandon its proposed name and shame strategy and shelve new diversity and inclusion requirements, industry voices share their perspectives and discuss the possible ramifications of these decisions on the UK general insurance sector
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News AnalysisInside the insurer talent gap
‘If you’re an individual and you’re an underwriter, then you’re in a really good place at the moment because lots of people are wanting your services and they are paying very well for it,’ says managing director
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News AnalysisBrokers reveal wish lists for insurer relationships
Regional presence, tech innovation and physical branches matter less to brokers, according to exclusive Insurance Times research
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News AnalysisWill RSA’s reputation remain ‘Intact’ after rebrand?
Adopting parent company’s name could see the insurer ‘literally starting again as a brand’ – or could the ‘allure’ of a ‘new and different’ name pose an ‘interesting strategy’ for business progression?
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NewsFY 2024 financials prove Covéa ‘made the right decision’ with strategy focuses – Georges de Macedo
Although chief executive ‘will not say that our profit is exceptional in absolute terms’ for last year, the insurer’s journey into profitability demonstrates that five pillar strategy is yielding results
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News AnalysisThe rise of the product led broker
Brokers are no longer just insurance distributors – they’re becoming product architects, reshaping policies to meet the real-world needs of clients. But what’s driving this shift and what does it mean for the future of broking?
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NewsThe off-pitch risk – Burglars, brokers and the beautiful game
’High profile people, be it footballers or others in the public eye, are becoming more of a target,’ says director of HNW private clients
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NewsAI usage in insurance is an ‘evolution, not revolution’ – Hiscox
Insurer’s head of technology emphasises that AI is ’a tool to enhance existing practices’, rather than act as a replacement for current people and processes
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NewsCovéa collaborates with brokers on data sharing and risk management – Georges de Macedo
Chief executive emphasises that ‘good relationships with brokers’ is ‘very important’ for the insurer
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News AnalysisWhat are brokers most concerned about in 2025?
Key issues on brokers’ minds this year include price rises and the political climate, according to exclusive research from Insurance Times
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NewsAllianz UK focuses on ‘balance between volume and margin’ to weather cyclical market storm
Inflation and the transition from a hard to soft market in UKGI has impacted insurers’ full-year 2024 results – but insurer chief executive emphasises the importance of disciplined underwriting in managing market cycles
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NewsAgeas UK is ‘very interested’ in embedded insurance – Ant Middle
The personal lines insurer is exploring new embedded product propositions ‘right now’ as chief executive believes this model is ‘really important to the future development of our business’
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News AnalysisNearly half of brokers consider the regulatory environment in the UK insurance market ‘too restrictive’
Smaller firms without dedicated compliance teams find current regulations the most burdensome, according to exclusive Insurance Times research
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News AnalysisWill MBA be catalyst to UK Islamic insurance momentum?
The launch of a new executive MBA in Islamic Insurance and Risk Management has delivered a renewed focus on the UK’s efforts to create a sustainable sharia-compliant insurance sector
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IT InterviewAnt Middle: Organic growth focused plan seeks to put Ageas UK top of the personal lines pile
The insurer has ‘earned the right to think bigger as a business’ and topple the likes of Allianz, Axa and Hastings from the personal lines podium using product expansion, AI investment and a commitment to broker partners, says chief executive
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News AnalysisTechTalk: The broker opportunity to fill a cover gap around commercial drone use
’Small, low value drones can perform a pretty high level of professional services at a fraction of the cost of what you would have had to do previously,’ says head of class
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News AnalysisAre apprenticeships the solution or a costly burden?
’It is hopefully a fast-disappearing perception, but the idea that apprentices are school leavers who make the tea is woefully out of date,’ says learning and development lead
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News AnalysisFive years of ombudsman data exposes insurance’s biggest complaints
A five-year review of ombudsman complaints data reveals motor insurance continues to dominate complaints volumes, while travel insurance has the highest upheld rate of the major UKGI business lines
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News AnalysisSector must ‘start again’ to tackle ‘different beast’ of commercial fraud
’It wasn’t that long ago that the insurance industry came together to tackle major personal lines fraud, so it should be easy to do it again,’ says executive director
